College Hunks Hauling Junk and Moving San Antonio
🔧 Home Services · San Antonio
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Employee caused plumbing damage and company refused to provide reimbursement.
Business reply on Google
Casey R, On behalf of our CHHJ team, we want to truly apologize for any frustrations or inconveniences that may have transpired during your experience. We always strive to provide 5-star service and we’re saddened to hear that we didn’t meet our goal this time. We would like to discuss your experience with our team in more detail if you could please contact us at +1 210-714-3826. Thank you again for your feedback and we look forward to hearing from you.
Management failed to address damage claim for sectional couch
Business reply on Google
Thank you, Kyle Smiley. The team at College HUNKS Hauling Junk and Moving San Antonio knows that sometimes you just need an extra set of hands. We’re proud our hourly moving service could give you the support you needed.
The company failed to return a refundable deposit to the customer.
Business reply on Google
Jake Wilkerson, Thank you for giving us your honest feedback. We want you to know our College Hunks team is committed to providing exceptional service and take all feedback, including yours, very seriously and with the utmost concern. We will address your concerns internally and use your feedback to make some improvements.
Moving company employees stole valuables and demanded full payment for services
Business reply on Google
Anna Aisha Manns, We always strive to provide our customers with the best service possible and we’re truly sorry we did not leave you completely satisfied. Please contact us at your earliest convenience +1 210-714-3826 so that we can help resolve any other issues.
Company damaged items and failed to provide compensation or follow up.
Business reply on Google
ESTRELLA ROCHA, Thank you for giving us your honest feedback. We want you to know our College Hunks team is committed to providing exceptional service and take all feedback, including yours, very seriously and with the utmost concern. We will address your concerns internally and use your feedback to make some improvements.
Movers caused property damage and provided slow, unprofessional service.
Business reply on Google
We’re very sorry to hear you did not have a better experience with our services and truly want to help resolve any issues you may have. If you could please reach out to our team at +1 210-714-3826, we will do our best to help resolve your concerns.
Company damaged lawn and sprinkler system and failed to respond.
Business reply on Google
Travis Meyers, Our team strives to deliver a 5-star experience for our customers and we are truly sorry that this was not the case for you. We will address this matter internally with our team, but please feel free to reach out to us anytime to discuss this matter further.
Company quoted inaccurate pricing and refused to refund the deposit.
Business reply on Google
Alysha Lee, Thank you for sharing your experience with us. We’re grateful for all feedback, whether positive or negative. We want to apologize for your experience and we’re so sorry we fell short of your expectations. We’d appreciate the chance to make things right if you could please contact us at +1 210-714-3826. We will do our very best to help rectify this situation!
Company failed to reimburse for damaged property after moving services.
Business reply on Google
Jichol Jones, On behalf of our CHHJ team, we want to truly apologize for any frustrations or inconveniences that may have transpired during your experience. We always strive to provide 5-star service and we’re saddened to hear that we didn’t meet our goal this time. We would like to discuss your experience with our team in more detail if you could please contact us at +1 210-714-3826. Thank you again for your feedback and we look forward to hearing from you.
Company failed to follow up on a damaged furniture repair claim.
Business reply on Google
We’re very sorry to hear you did not have a better experience with our services and truly want to help resolve any issues you may have. If you could please reach out to our team at +1 210-714-3826, we will do our best to help resolve your concerns.
Inadequate truck size and equipment failure caused abandonment of customer furniture.
Business reply on Google
Tracy G, Thank you for sharing your experience with us. We’re grateful for all feedback, whether positive or negative. We want to apologize for your experience and we’re so sorry we fell short of your expectations. We’d appreciate the chance to make things right if you could please contact us at +1 210-714-3826. We will do our very best to help rectify this situation!
movers damaged property and failed to complete the agreed moving tasks
Business reply on Google
We’re very sorry to hear you did not have a better experience with our services and truly want to help resolve any issues you may have. If you could please reach out to our team at +1 210-714-3826, we will do our best to help resolve your concerns.
Employee attempted to solicit personal payment to commit billing fraud
Business reply on Google
Latisha Williams, On behalf of our CHHJ team, we want to truly apologize for any frustrations or inconveniences that may have transpired during your experience. We always strive to provide 5-star service and we’re saddened to hear that we didn’t meet our goal this time. We would like to discuss your experience with our team in more detail if you could please contact us at +1 210-714-3826. Thank you again for your feedback and we look forward to hearing from you.
movers damaged personal property and displayed unprofessional behavior
Business reply on Google
Katie, We want you to know that our team takes all feedback seriously and we’re truly sorry you did not have a better experience. Please contact us so that we can help resolve any other issues at 210-714-3826.
Company failed to process a refund after cancelling the scheduled service.
Business reply on Google
Ryon Jasso, On behalf of our CHHJ team, we want to truly apologize for any frustrations or inconveniences that may have transpired during your experience. We always strive to provide 5-star service and we’re saddened to hear that we didn’t meet our goal this time. We would like to discuss your experience with our team in more detail if you could please contact us at 210-714-3826. Thank you again for your feedback and we look forward to hearing from you.
Company failed to arrive at scheduled time and provided poor management
Business reply on Google
Juliann Sepulveda, Thank you for sharing your experience with us. We’re grateful for all feedback, whether positive or negative. We want to apologize for your experience and we’re so sorry we fell short of your expectations. We’d appreciate the chance to make things right if you could please contact us at 210-714-3826. We will do our very best to help rectify this situation!
Company cancelled move and refused to issue a refund
Business reply on Google
Baylor Jones, Our team strives to deliver a 5-star experience for our customers and we are truly sorry that this was not the case for you. We will address this matter internally with our team, but please feel free to reach out to us anytime to discuss this matter further.
Company failed to resolve damage claim for broken family ornaments
Business reply on Google
Charles McCain, We are sincerely sorry to hear you did not have a better experience with our team. Please give us a call when you get a chance so we can connect you with management to discuss your experience further at 210-714-3826. We hope to hear from you soon.
Multiple items were missing from the customer's move.
Business reply on Google
Alejandro Guzman, On behalf of our CHHJ team, we want to truly apologize for any frustrations or inconveniences that may have transpired during your experience. We always strive to provide 5-star service and we’re saddened to hear that we didn’t meet our goal this time. We would like to discuss your experience with our team in more detail if you could please contact us at 210-714-3826. Thank you again for your feedback and we look forward to hearing from you.
Company failed to provide a quote or show up for appointment.
Business reply on Google
Judy Snow, Thank you for giving us your honest feedback. We want you to know our College Hunks team is committed to providing exceptional service and take all feedback, including yours, very seriously and with the utmost concern. We will address your concerns internally and use your feedback to make some improvements.