Color Nails
💅 Beauty & Spa · San Jose
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff were rude, pressured the customer, and performed a poor service.
The nail application was rushed and lacked precision.
Acrylic nails fell off prematurely after poor application service.
Nail technician rushed the service and displayed unprofessional behavior.
Business reply on Google
I apologize for this happening please contact us at 408 729 5744 and give us a opportunity to fix your nails to your liking.
Nail technician failed to provide requested service and neglected cuticle cleaning.
Staff refused service and mocked the customer regarding their nail size.
Business reply on Google
Delia, I apologize on my staff behalf, it was totally unacceptable, unprofessional, and uncalled for…Please feel free to reach out to me at the business number 408 729 5744. I will make it right. Thanks Steve
Technician ignored service requests and charged extra for corrections
Staff was rude and applied the incorrect nail color.
The business overcharged a young customer for services provided.
Business reply on Google
We would almost always tell you ahead of time how much a service would cost if anyone ask about the pricing. In addition, we have menu with the pricing posted for all our services so I am not exactly sure how this would happen. Perhaps there was a miscommunication or misunderstanding. Feel free to reach out to me if necessary, thank you in advance.
Rushed service resulted in poor quality manicure and pedicure.
Business reply on Google
I apologize that our staff did not perform up to our normal standards, please give us an opportunity to redo your mani and pedi at no cost. Please contact the shop and ask to speak to Steve Thank you for your understanding
Staff ignored requests for gentleness and performed poor quality nail application.
Long wait times, poor service priority, and low quality acrylic nails.
The nail services were rushed and the prices were too high.
Rude staff caused injury and provided inconvenient service transitions.
The salon prioritizes high volume over quality of nail services.
The salon charged a higher price than the advertised rate.
nails broke two days after a manicure and service was expensive
Nail technician provided poor service and long wait times for color.
Poor quality nail services and excessive additional fees.
Technician ignored length requests and provided poor quality nail application.