Columbus Perfect Tint
🎬 Entertainment · Columbus
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Business failed to honor warranty and performed poor quality repair work.
poor window tint application and damage to vehicle exterior and interior
inaccurate pricing and poor quality window tinting work
Business reply on Google
We apologize for the inconvenience you experienced. Your feedback is important to us, and we would like to address your concerns. Please give us a call at (614) 967-5351 so we can discuss this further and make it right.
poor quality window tinting and unprofessional staff attitude
Business reply on Google
Hi, we take all feedback seriously and always aim to provide a professional experience for every customer. After reviewing our records, we’re unable to identify any interaction or appointment that matches this description. We also don’t recognize the situation mentioned, which makes it difficult to address specific concerns. Customer service is a priority for us, and we would appreciate the opportunity to understand what happened and resolve any misunderstanding. Please reach out to us directly at 614-967-5351 so we can look into this further. If this review was posted in error or is not based on a real experience with our business, we would also kindly ask that it be reviewed for accuracy. — Columbus Perfect Tint
Owner was rude and dismissive when asked about product pricing.
Business reply on Google
Thank you for your feedback. We’re sorry to hear about your experience. At Columbus Perfect Tint, we always aim to provide professional service and clear communication to every customer. Our pricing and recommendations are based on the specific vehicle, material quality, and installation standards we use. We respect all our customers and their time, and it was never our intention to make you feel otherwise. We appreciate your feedback and will use it to continue improving our service. If you’d like, please contact us directly so we can better understand what happened and make things right. – Columbus Perfect Tint Team
Repeated poor quality window tint installation and missed deadlines.
Business reply on Google
Cole, we sincerely apologize for your experience and truly understand your frustration. This is not our standard. We’re glad we were able to resolve the issue and make things right. We appreciate your feedback and your patience.
business charged higher price than advertised without prior notification
Business reply on Google
Thank you for taking the time to share your feedback. We genuinely appreciate it. Regarding the bubbles or markings, it’s completely normal for freshly installed window tint—especially on windshields and rear glass—to show some light moisture, haze, or small bubbles during the initial curing process. This typically dissipates within several days to two weeks depending on weather conditions. That said, if anything remains after the curing period, we always stand behind our work and are happy to inspect and correct it if needed. As for the pricing concern, we apologize if there was any misunderstanding. Our advertised “full vehicle ceramic tint” pricing applies to the side and rear windows. The front windshield is an optional upgrade due to the size, difficulty, and film material required, which is why it carries an additional charge. We’re actively working on making this distinction clearer in our ads and communication so expectations are fully aligned moving forward. Clear communication and customer satisfaction are extremely important to us. We would welcome the opportunity to speak with you directly, review everything together, and ensure you’re taken care of.
Poor communication and incorrectly installed vehicle badging.
Business reply on Google
Thank you for sharing your experience. We truly appreciate you acknowledging that the tint itself came out great, as we take a lot of pride in the quality of our work. We understand how frustrating it can be when things don’t go smoothly, especially with scheduling and communication, and we sincerely apologize for that inconvenience. That is never the experience we want our customers to have, and we’ve taken steps internally to improve this. Regarding the badging, we want to be clear that we made multiple attempts to correct it and were always willing to help and accommodate your requests. We put in extra time and effort to adjust the work until it matched what was requested, and we did so without hesitation because customer satisfaction matters to us. While we genuinely tried to resolve every concern and meet expectations, there are times when perspectives may differ despite our best efforts. We’re disappointed that we couldn’t leave you fully satisfied, but we do appreciate the opportunity to work on your vehicle and wish you the best moving forward.
The business failed to start the scheduled service on time.
Business reply on Google
Hey! We really appreciate you taking the time to share your experience and for trusting us with your vehicle 🙏 We’re glad to hear you’re happy with the tint quality — we take a lot of pride in making sure every install comes out clean and perfect. We apologize for the delay that day — we were running a bit behind schedule due to a few same-day add-ons, and we definitely understand how that can be frustrating, especially with the drive you had. We’ll make sure your next visit is even smoother and faster 💪 Thank you again for your patience and for giving us the opportunity to earn your business — we appreciate you!
Unprofessional and confusing communication regarding scheduling and drop-off procedures.
Business reply on Google
Hi Tyler, We’re truly sorry for the confusion and stress with your appointment. Our goal is always to make scheduling as smooth and simple as possible, and it’s clear we didn’t meet that standard this time. We really value every client’s time and understand how frustrating it can be when things feel unclear or rushed. We always try our best to accommodate everyone’s schedule, especially when life gets busy, and it’s disappointing to hear that our efforts didn’t make the experience easier for you. Your feedback is really important to us, and it will help us improve so future appointments are clearer, smoother, and less stressful for everyone. Thank you again for sharing your experience, and we genuinely wish you the best with your tint installation. — Columbus Perfect Tint
Business was closed during the scheduled appointment time.
Business reply on Google
Hello William, we told you we would have someone sent it out soon, when one of our team member, reached the shop he saw that you were there. Right as one of our team member got there, you decided to leave in front of him, so I’m not sure what the problem is? People have emergencies sometimes. So we still managed to get there on time, but unfortunately you had other plans in mind. Have a happy 4th of July!
Poor quality window tinting with bubbles, scratches, and interior residue.
Business reply on Google
You came back to get the windows that we agreed on to get redone, so we both agreed on which windows were to get redone. When you also left the shop it seemed as you were satisfied and there was no problems. So I’m not sure as to why leave a review when the problem was solved?
The window tinting service resulted in scratches on the windows.
Business reply on Google
Hello this is Zain from Columbus perfect tint. I don’t think anyone at the shop does work the way you described it. And if there is a scratch mistakes happen and we do have a warranty+ satisfaction guarantee for a reason. If you don’t like it we can redo the job or give you your money back. You never called me to tell me about it so please give me a call on 6149675351
Business was closed during the scheduled appointment time
Poor tint quality, scheduling issues, and unexpected price increase.
Business reply on Google
Hello, sorry to hear this, but I think there has been a mess up. It was $200 for 4 windows and rear windshield I realized your car had two addittional. quarter windows in the front, that is the reason we charged you $220. you also agreed when we told you it out be $220, your total was $233.20 including tax. you wanted 50% percent on your front windshield, we told you we dont have in stock right now but it will arrive in a couple of days, so we offered you 35% you declined it, when you left the shop you had no problem except the bubbled quarter window, the window was fixed in 10 mins, we also gave you a lifetime warranty.