Comfort Inn & Suites

Front desk staff exhibited hostile behavior toward the customer.

Hotel had marijuana odors, poor breakfast, and abrupt checkout demands.

Staff were rude and failed to honor a late checkout agreement.

Staff were rude and unhelpful during the stay.

Room had stained carpets, clogged sink, and worn mattress.

Presence of biting insects in the hotel room

Unfriendly staff and poor breakfast availability at the hotel.

Unhelpful staff and uncomfortable room conditions during hotel stay.

Staff refused to return room deposit and provided poor customer service.

unexpected additional parking fees charged upon arrival

The hotel room was dirty and the environment felt unsafe.

The hotel room was dirty and staff provided no assistance.

room door lock malfunction and unsafe hotel location

Unspecified fees, poor service, and incorrect room assignment.

Hotel is dirty with loud staff and prolonged fire alarm testing.

Front desk staff were rude and unprofessional during the stay.

Broken elevator, unexpected parking fees, dirty linens, and poor staff service.

Front desk repeatedly assigned occupied rooms and failed to address alarms.

Unresolved television issues and poor housekeeping service during hotel stay.

Staff were rude and unresponsive during reservation modification calls.