Comfort Suites NW Dallas Near Love Field

Broken amenities and limited breakfast options at the hotel.

hotel lacked towels and had a broken mini fridge

Staff refused to accept company card or provide authorization form.

Manager was rude and made false accusations against the guest.

Hotel environment is unsafe due to security issues and broken facilities.

The hotel room was filthy with unwashed sheets and pests.

hotel failed to return security deposit and ignores communication

hotel room had pests, plumbing issues, and unprofessional management staff

broken facilities, overcharged laundry fees, and unresponsive hotel staff

Hotel room was dirty, amenities were broken, and service was lacking.

Elevators were out of service and vending machines were empty.

Vehicle break-in, lack of amenities, and unprofessional staff behavior.

Front desk staff refused service to the guest

Unprofessional staff, poor room maintenance, and lack of basic hotel amenities.

hotel room had pests, broken elevator, and poor housekeeping services

Poor service, misleading policies, and broken hotel amenities.

Hotel lacks advertised airport shuttle, pool access, and breakfast service.

Front desk staff hung up on customer during a deposit inquiry.

The hotel had an unpleasant odor throughout the premises.

Elevator failure, staff harassment, and unauthorized room entry attempts.