Community Clinic at Walgreens
🩺 Health & Wellness · Indianapolis
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Clinician failed to diagnose and treat a severe ear infection.
Business reply on Google
Hi Jackie, Thank you for taking the time to share your feedback with us. Exceptional patient care is at the forefront of what we strive for, and we take your concern seriously. If you’re willing to discuss this further, please reach out to our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. We are committed to improving and appreciate you bringing these issues to our attention.
Clinic failed to return calls for virtual appointment assistance
Business reply on Google
Hi Cammy, It is very important to us that your concerns are heard and addressed. We appreciate you sharing this with us. Please share this information with our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. They will be able to discuss things in an offline, secure environment to protect your health information and ensure any needed next steps are taken.
The clinic has slow intake processes and inefficient data entry.
Long wait time with no staff present in a dark facility.
Staff refused to see patient due to insurance verification delays
The practitioner was rude and unhelpful to the patient.
Clinic refused to prescribe antibiotics for illness under ten days duration.
The nurse practitioner was rude to the patient.
Poor communication regarding walk-in wait times and appointment priority.