Community Hospital East
🩺 Health & Wellness · 1500 N Ritter Ave · Indianapolis
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Staff member was rude and unprofessional regarding procedure information.
Business reply on Google
Thank you for taking the time to share your concerns with us, Kathy. It is our goal to provide a caring and supportive environment for patients. Please know that we are committed to patient care and take your feedback seriously. If you're willing, reach out to our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. They can discuss things in an offline, secure environment to protect potential patient health information and ensure any needed next steps are taken. Thank you.
Doctor failed to perform a physical examination on the patient.
Business reply on Google
Hi there. Thank you for taking the time to share your feedback with us. Please know that we are committed to patient care, and we take your concerns seriously. If you're willing, please write to [email protected] or call (317) 621-7000. They are able to listen to your feedback, be able to discuss sensitive information in a secure manner and take any next steps necessary. Thank you.
The doctor was rude and dismissive during the medical consultation.
Business reply on Google
Thank you for taking the time to share your concerns with us, Tee. It is our goal to provide a caring and supportive environment for patients. Please know we take your feedback seriously and would like to learn more. If you're willing, reach out to our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. They can discuss things in an offline, secure environment to protect potential patient health information and ensure any needed next steps are taken. Thank you.
Patient waited in emergency room overnight without being seen by doctor
Business reply on Google
Thank you for taking the time to share your feedback with us, Jenise. Exceptional patient care is at the forefront of what we strive for, and we take your concerns very seriously. If you’re willing to discuss this further, please reach out to our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. We are committed to improving and appreciate you bringing these issues to our attention.
The hospital facility is unsanitary.
Business reply on Google
Thank you for sharing your feedback with us. Exceptional patient care is at the forefront of what we strive for, and we take your concerns very seriously. If you’re willing to discuss this further, please reach out to our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. We are committed to improving and appreciate you bringing these issues to our attention.
Hospital room contained biohazard waste from previous patients
Business reply on Google
Hi Alan, thank you for taking the time to share your concerns. It is very important that your feedback is heard. Please write to [email protected] or call (317) 621-7000. We will listen to your feedback, be able to discuss sensitive information in a safe manner and take any next steps necessary. Thank you.
Nurse was rude and struggled with IV insertion procedure
Business reply on Google
Thank you for taking the time to share this with us, Tee. Please share this information with our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. They will be able to discuss things in an offline, secure environment to protect any potential health information and ensure any needed next steps are taken. Thank you.
hospital staff failed to address the patient's pain
Business reply on Google
Hi Lesenta, we really appreciate you sharing this with us. If you do not mind, please share this information with our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. They will be able to discuss things in an offline, secure environment to protect any potential health information and ensure any needed next steps are taken. This will help us make improvements in care. Thank you.
Emergency room staff failed to provide adequate medical assistance
Business reply on Google
Thank you for taking the time to share your feedback with us, Dale. Please know that we are committed to patient care, and we take your concerns seriously. If you're willing, please write to [email protected] or call (317) 621-7000. They are able to listen to your feedback, be able to discuss sensitive information in a secure manner and take any next steps necessary. Thank you.
Long wait times and staff failing to attend to patients.
Business reply on Google
Thank you for bringing this to our attention. Please share this information with our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. They will be able to discuss things in an offline, secure environment to protect any potential health information and ensure any needed next steps are taken.
excessive wait times and poor communication regarding patient triage order
Business reply on Google
We understand how frustrating this may be. Thank you for taking the time to share your concerns. It is very important that your feedback is heard. Please write to [email protected] or call (317) 621-7000. We will listen to your feedback, be able to discuss sensitive information in a safe manner and take any next steps necessary. Thank you.
hospital discharged patient prematurely without treating severe leg infection
Business reply on Google
Thank you for taking the time to share your feedback with us. Please know that we are committed to patient care, and we take your concerns seriously. If you're willing, please write to [email protected] or call (317) 621-7000. They are able to listen to your feedback, be able to discuss sensitive information in a secure manner and take any next steps necessary. Thank you.
Nurse exhibited rude behavior and lacked compassion during medical treatment.
Business reply on Google
Thank you for taking the time to share your concerns with us. It is our goal to provide a caring and supportive environment for patients and their families. Please know we take your feedback seriously and it has been shared with our team for review. Should you wish to discuss this further, please do not hesitate to reach out to our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. They can discuss things in an offline, secure environment to protect patient health information and ensure any needed next steps are taken. Thank you again.
Doctor prematurely discharged patient and significantly reduced necessary medication…
Business reply on Google
Thank you for taking the time to share your experience. We understand how important it is to feel heard and supported during challenging moments. Please know that your feedback is valued and has been shared with the appropriate teams for review. If you would like to discuss this further, we encourage you to contact our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. They can speak with you in a secure, confidential setting to ensure your concerns are addressed appropriately.
Staff caused a long wait resulting in missed public transportation.
Business reply on Google
Thank you for taking the time to share your feedback with us. Exceptional patient care is at the forefront of what we strive for, and we take your concerns very seriously. If you’re willing to discuss this further, please reach out to our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. We are committed to improving and appreciate you bringing these issues to our attention.
ER staff refused to perform imaging for neurological symptoms
Business reply on Google
Thank you for taking the time to share your experience. We understand how important it is to feel heard and supported during challenging moments. Please know that your feedback is valued and has been shared with the appropriate teams for review. If you would like to discuss this further, we encourage you to contact our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. They can speak with you in a secure, confidential setting to ensure your concerns are addressed appropriately.
The hospital room was unsanitary and the medical examination was inadequate.
Business reply on Google
Thank you for bringing this to our attention. Please share this information with our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. They will be able to discuss things in an offline, secure environment to protect any potential health information and ensure any needed next steps are taken.
The emergency room nurse was rude and lacked patience.
Business reply on Google
Thank you for taking the time to share your concerns with us. It is our goal to provide a caring and supportive environment for patients. Please know we take your feedback seriously and would like to learn more. Please reach out to our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. They can discuss things in an offline, secure environment to protect potential patient health information and ensure any needed next steps are taken. Thank you again.
NICU nursing staff provided rude and unprofessional care to patient
Business reply on Google
Thank you for taking the time to share your experience. We are committed to providing compassionate and respectful care to all individuals, and we take concerns about professionalism and communication seriously. Your feedback has been shared with the appropriate teams for review. If you would like to discuss this further, we encourage you to contact our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. They can speak with you in a secure, confidential setting to ensure your concerns are addressed appropriately.
Hospital staff failed to provide necessary medical care for vision loss.
Business reply on Google
Thank you for taking the time to share your experience. We are committed to providing compassionate and respectful care to all individuals, and we take concerns about professionalism and communication seriously. Your feedback has been shared with the appropriate teams for review. If you would like to discuss this further, we encourage you to contact our Patient Relations & Advocacy team at [email protected] or call (317) 621-7000. They can speak with you in a secure, confidential setting to ensure your concerns are addressed appropriately.