total experiences
replied on google
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Staff provided unprofessional care and failed to diagnose the medical issue.
Long wait time before staff identified inability to treat the patient.
Doctor refused to examine patient experiencing facial paralysis symptoms
Staff were rushed and provided inadequate medical attention due to workload.
The doctor appeared unprofessional and unhygienic during the visit.
Doctor was dismissive and failed to provide helpful medical advice
Doctor was rude and unprofessional toward patient and nursing staff.
Front desk failed to register patient, causing excessive wait times.
Excessive wait time due to inadequate staffing levels.
Staff member exhibited rude behavior toward a patient during testing.
Doctor was rude and dismissive of patient concerns
Excessive wait time for services despite the facility being empty.
Staff are rude and documentation requirements are not clearly communicated.
The staff is described as inexperienced, incompetent, and unprofessional.
Unsanitary restroom conditions and unprofessional staff behavior during drug testing.
Clinic refused to see patient due to potential COVID symptoms
Excessive wait times and lost lab results requiring repeat blood work.
Long wait times and failure to send prescription to pharmacy
Facility lacks cleanliness and proper hygiene protocols for medical care.
Business reply on Google
Weβre sorry your experience with Concentra was not what you expected. Our goal is always to deliver high-quality care in a safe and healthy environment. We are taking appropriate measures to address the specific situation you identified. In the future, we encourage you to contact the center directly for immediate response to your concerns.
Long wait time followed by refusal of service and poor communication.