Concentra Urgent Care

Concentra Urgent Care

🩺 Health & Wellness · 13831 N Hwy 183 · Austin

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

5%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Jul 16, 2026

Staff provided unprofessional care and failed to diagnose the medical issue.

NeverWait & DelaysFrom Google Reviews
May 22, 2026

Long wait time before staff identified inability to treat the patient.

NeverCustomer ServiceFrom Google Reviews
Feb 20, 2026

Doctor refused to examine patient experiencing facial paralysis symptoms

NeverCustomer ServiceFrom Google Reviews
Jan 23, 2026

Staff were rushed and provided inadequate medical attention due to workload.

NeverStaff BehaviorFrom Google Reviews
Jan 19, 2026

The doctor appeared unprofessional and unhygienic during the visit.

NeverStaff BehaviorFrom Google Reviews
Jan 16, 2026

Doctor was dismissive and failed to provide helpful medical advice

NeverStaff BehaviorFrom Google Reviews
Aug 4, 2025

Doctor was rude and unprofessional toward patient and nursing staff.

NeverWait & DelaysFrom Google Reviews
May 8, 2025

Front desk failed to register patient, causing excessive wait times.

NeverWait & DelaysFrom Google Reviews
Feb 24, 2025

Excessive wait time due to inadequate staffing levels.

NeverStaff BehaviorFrom Google Reviews
Feb 10, 2025

Staff member exhibited rude behavior toward a patient during testing.

NeverStaff BehaviorFrom Google Reviews
Jan 30, 2025

Doctor was rude and dismissive of patient concerns

NeverWait & DelaysFrom Google Reviews
Jan 21, 2025

Excessive wait time for services despite the facility being empty.

NeverCustomer ServiceFrom Google Reviews
Nov 26, 2024

Staff are rude and documentation requirements are not clearly communicated.

NeverStaff BehaviorFrom Google Reviews
Oct 16, 2023

The staff is described as inexperienced, incompetent, and unprofessional.

NeverCleanliness & HygieneFrom Google Reviews
Aug 30, 2022

Unsanitary restroom conditions and unprofessional staff behavior during drug testing.

NeverCustomer ServiceFrom Google Reviews
Feb 9, 2022

Clinic refused to see patient due to potential COVID symptoms

NeverCustomer ServiceFrom Google Reviews
Oct 18, 2021

Excessive wait times and lost lab results requiring repeat blood work.

NeverCustomer ServiceFrom Google Reviews
May 4, 2021

Long wait times and failure to send prescription to pharmacy

NeverCleanliness & HygieneFrom Google Reviews
May 4, 2021

Facility lacks cleanliness and proper hygiene protocols for medical care.

Business reply on Google

We’re sorry your experience with Concentra was not what you expected. Our goal is always to deliver high-quality care in a safe and healthy environment. We are taking appropriate measures to address the specific situation you identified. In the future, we encourage you to contact the center directly for immediate response to your concerns.

NeverWait & DelaysFrom Google Reviews
Dec 4, 2020

Long wait time followed by refusal of service and poor communication.