Concentra Urgent Care

Concentra Urgent Care

🩺 Health & Wellness · 2000 W Anderson Ln. · Austin

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Jul 7, 2026

staff provided dismissive treatment and issued an incorrect prescription

NeverBilling & ChargesFrom Google Reviews
Jun 7, 2026

Unexpected additional charges billed after being told payment was complete

NeverCustomer ServiceFrom Google Reviews
May 29, 2026

staff failed to perform a routine blood draw successfully

NeverCustomer ServiceFrom Google Reviews
May 13, 2026

Civil surgeon failed to correctly complete time-sensitive immigration medical forms.

NeverStaff BehaviorFrom Google Reviews
Mar 27, 2026

The urgent care facility is currently understaffed.

NeverCustomer ServiceFrom Google Reviews
Feb 9, 2026

Mishandled medical testing and questionable referral practices during DOT examination.

NeverCustomer ServiceFrom Google Reviews
Jan 6, 2026

Unnecessary medical exam caused significant delays for the patient.

NeverWait & DelaysFrom Google Reviews
Oct 27, 2025

excessive wait time and unprofessional staff behavior

NeverWait & DelaysFrom Google Reviews
Oct 20, 2025

The patient has waited over two hours without being seen.

NeverStaff BehaviorFrom Google Reviews
Oct 8, 2025

The doctor was rude and disrespectful during the consultation.

NeverCustomer ServiceFrom Google Reviews
Sep 8, 2025

Front desk staff failed to provide requested pricing information.

NeverStaff BehaviorFrom Google Reviews
Jul 10, 2025

Employee displayed unprofessional and rude behavior during a phone conversation.

NeverWait & DelaysFrom Google Reviews
Jul 1, 2024

Patient experienced excessive wait times and poor reception staff prioritization.

NeverCustomer ServiceFrom Google Reviews
Jun 3, 2024

Doctor refused to provide necessary time off for back injury.

NeverCustomer ServiceFrom Google Reviews
Feb 14, 2024

Staff incorrectly read a TB test result as positive

NeverStaff BehaviorFrom Google Reviews
Oct 3, 2023

Front desk staff refused to verify insurance for an urgent visit.

NeverWait & DelaysFrom Google Reviews
Jul 31, 2023

Long wait time and unfriendly receptionist service.

NeverCustomer ServiceFrom Google Reviews
Sep 16, 2022

staff failed to notify patient that medical results were ready

NeverCustomer ServiceFrom Google Reviews
Sep 7, 2022

Staff performed the incorrect medical test after multiple confirmations.

NeverCustomer ServiceFrom Google Reviews
Jul 26, 2022

Staff prioritized other patients and failed to process paperwork efficiently.