Concentra Urgent Care

The business has consistently long waiting times for patients.

Excessive wait times and poor communication regarding medical test results

Staff member lacked professional competence and displayed inappropriate behavior during…

Patient charged for a second physical after providing requested medical documentation.

Staff provided poor medical care and unprofessional treatment to the patient.

The patient experienced a three hour wait for a drug test.

The clinic prioritizes employer interests over patient health and recovery needs.

Excessive wait time for a brief physical examination

Medical equipment is malfunctioning and providing inaccurate blood pressure readings.

The doctor lacked professional knowledge and competence during a physical exam.

Excessive wait times for physical examination and drug testing services.

excessive wait times and lack of staff attention

Provider dismissed patient concerns and refused to process medical documentation.

Phlebotomist failed to draw blood and patient experienced long wait times.

Excessive wait times and a potential HIPAA privacy violation by staff.

Excessive wait time for a simple physical examination

Patient waited forty-five minutes without being seen by a doctor.

Front desk staff are unprofessional, rude, and provide inaccurate information.

excessive wait time resulted in failure to receive medical service

The doctor exhibits poor bedside manner and is rude to patients.