Concentra Urgent Care

Long wait time followed by inadequate medical assistance and referral.

Doctor lacked knowledge of FMCSA regulations for DOT physical exam.

excessive wait times and poor communication from staff

Long wait times and unprofessional staff with poor medical care quality.

excessive wait times and disrespectful staff behavior

Excessive wait time and unprofessional staff behavior at urgent care

The doctor provided poor service regarding a DOT medical card.

Staff were inattentive, unprofessional, and interrupted the testing process.

excessive wait time and repeated medical testing errors

Excessive wait time and failure to upload drug test results.

excessive wait time and unprofessional staff behavior during the appointment

The patient experienced a four hour wait for a physical exam.

Excessive wait times for drug testing and physical examinations.

Staff exhibited unprofessional behavior and excessive wait times for services.

Staff member was unprofessional and asked inappropriate personal questions.

Excessive wait times and mismanagement of patient records.

Staff errors caused multiple unnecessary trips and delays for medical certification.

Excessive wait time due to staff distraction and inefficiency.

Patient experienced excessive wait times and poor staff efficiency.

poor communication caused significant delays in processing employment medical results