Concentra Urgent Care

The patient experienced a two hour wait for a drug screen.

Excessive wait times and unprofessional behavior from clinical staff.

Long wait times and unprofessional staff communication during the appointment.

Patient left waiting in exam room for over ninety minutes

excessive wait times and rushed medical examination

long wait time followed by unnecessary paperwork and no medical consultation

Long wait times and unprofessional staff caused physical injury during examination.

Business accepted payment for a physical despite known policy disqualification.

Staff member mishandled sample collection and refused follow-up appointment.

Staff failed to process paperwork and communicate effectively during the visit.

excessive wait times and lack of communication regarding insurance copay

excessive wait time and unhelpful staff regarding restroom access

Excessive wait times and unprofessional conduct during a physical exam.

Excessive wait time in the exam room for a short appointment.

Excessive wait time for a drug test at urgent care.

Excessive five hour wait time for a routine employment physical

Patient disqualified from certification due to history of sleep apnea.

excessive wait times and unprofessional staff behavior

unnecessary and discriminatory medical testing requirements based on patient weight

Excessive wait time due to lack of available examination rooms