Concentra Urgent Care

patient experienced an excessive wait time for an eye injury

Excessive wait time for a simple medical procedure

Excessive wait times due to understaffing at the facility.

Long hold times and unresponsive staff during phone call

poor communication and disrespectful behavior from office staff

excessive wait times for appointments and walk-in patients

Excessive wait time for a physical examination

Unprofessional staff behavior, long wait times, and disorganized patient management.

patient experienced excessive wait time for a follow-up appointment

facility failed to provide required medical documentation for employment

Staff falsely accused patient of tampering with drug test sample

staff insisted on collecting personal contact information for marketing purposes

Excessive wait times and inefficient service during a physical exam.

Clinic failed to label blood samples and provided poor customer service.

Doctor displayed unprofessional behavior and breached patient confidentiality in public…

The clinic failed to follow the correct patient waitlist order.

Staff provided false information and failed to deliver test results timely.

Excessive wait times and poor communication regarding staffing levels

unprofessional staff and poor quality of care provided during visit

Incorrect medical treatment protocol and excessive wait times for appointments