Concentra Urgent Care

Staff refused to re-clean injection site and lacked proper administration technique.

The patient experienced a two and a half hour wait time.

excessive wait times and unprofessional staff behavior during drug screening

excessive wait times for drug testing causing physical discomfort

Excessive wait time and unnecessary medical examination procedures.

The patient experienced a long wait time for a scheduled appointment.

Patient experienced a two hour wait and unprofessional staff interaction.

delayed test results and poor phlebotomy experience

Front desk staff failed to acknowledge or assist a new patient.

Inefficient DOT physical process and inaccurate medical diagnosis

Poor reception service and inefficient check-in process caused unnecessary wait time.

Long wait times without entertainment options in the lobby.

Staff errors on paperwork led to unprofessional conduct and security escalation

Excessive wait times and poor communication regarding patient check-in process.

Long wait time due to understaffing at the front desk.

Excessive wait time for a physical exam resulted in leaving.

Excessive wait time for a physical examination.

Ninety minute wait time for a simple blood draw

Long wait time and dissatisfaction with medical advice provided

Excessive wait time for simple medical services