Concentra Urgent Care

Concentra Urgent Care

🩺 Health & Wellness · 3453 I-35 Ste 120 · San Antonio

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

9%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverWait & DelaysFrom Google Reviews
Jun 29, 2026

excessive wait times and poor communication from staff during testing

NeverCustomer ServiceFrom Google Reviews
Nov 10, 2025

Staff provided false information regarding the results of a physical exam.

NeverCustomer ServiceFrom Google Reviews
Mar 10, 2025

Patient felt disrespected by intrusive and uncomfortable examination procedures.

NeverWait & DelaysFrom Google Reviews
Jan 11, 2025

Long wait time for a drug screening appointment

NeverCustomer ServiceFrom Google Reviews
Oct 24, 2024

Staff provided incorrect drug test type and threatened refusal of service.

NeverStaff BehaviorFrom Google Reviews
Oct 17, 2024

Staff member entered incorrect authorization code for DOT drug test

NeverCustomer ServiceFrom Google Reviews
Aug 16, 2024

repeatedly failed drug test procedures causing employment delays

NeverBilling & ChargesFrom Google Reviews
Apr 18, 2024

Clinic demanded a second payment for a previously failed physical exam

NeverCustomer ServiceFrom Google Reviews
Feb 7, 2024

Inconsistent and overly strict DOT physical examination procedures for truck drivers.

NeverCustomer ServiceFrom Google Reviews
Dec 14, 2023

staff failed to collect a hair sample for drug testing

NeverStaff BehaviorFrom Google Reviews
Feb 7, 2023

Patient experienced long wait times and unprofessional conduct by the doctor.

NeverWait & DelaysFrom Google Reviews
Jan 20, 2023

Long wait times and unprofessional staff behavior at the facility.

NeverStaff BehaviorFrom Google Reviews
Dec 29, 2022

Staff discussed confidential patient information in a public area.

NeverWait & DelaysFrom Google Reviews
Nov 23, 2022

Long wait time for drug screen with poor front desk service.

NeverStaff BehaviorFrom Google Reviews
Nov 5, 2022

Long wait times and incompetent staff during blood draw procedure.

NeverWait & DelaysFrom Google Reviews
Jun 15, 2022

Excessive wait time for a DOT physical examination.

NeverCustomer ServiceFrom Google Reviews
May 24, 2019

Clinic staff recorded incorrect medical data causing unnecessary annual physical…

Business reply on Google

Hi Justin, thank you for your review. Sorry to hear about your negative experience. If you would like to discuss, please contact the center.

NeverCustomer ServiceFrom Google Reviews
Apr 22, 2019

Staff made clerical errors and lost the patient's drug test samples.

Business reply on Google

Thank you for your review, Massaer. Please feel free to call the center and ask to speak with the center director. They will be able to help you best.

NeverCustomer ServiceFrom Google Reviews
Oct 16, 2018

Staff refused to provide patient access to personal medical records.

NeverWait & DelaysFrom Google Reviews
Jun 28, 2018

excessive wait times and poor communication from the reception staff