π©Ί Health & Wellness Β· 3453 I-35 Ste 120 Β· San Antonio
total experiences
replied on google
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excessive wait times and poor communication from staff during testing
Staff provided false information regarding the results of a physical exam.
Patient felt disrespected by intrusive and uncomfortable examination procedures.
Long wait time for a drug screening appointment
Staff provided incorrect drug test type and threatened refusal of service.
Staff member entered incorrect authorization code for DOT drug test
repeatedly failed drug test procedures causing employment delays
Clinic demanded a second payment for a previously failed physical exam
Inconsistent and overly strict DOT physical examination procedures for truck drivers.
staff failed to collect a hair sample for drug testing
Patient experienced long wait times and unprofessional conduct by the doctor.
Long wait times and unprofessional staff behavior at the facility.
Staff discussed confidential patient information in a public area.
Long wait time for drug screen with poor front desk service.
Long wait times and incompetent staff during blood draw procedure.
Excessive wait time for a DOT physical examination.
Clinic staff recorded incorrect medical data causing unnecessary annual physicalβ¦
Business reply on Google
Hi Justin, thank you for your review. Sorry to hear about your negative experience. If you would like to discuss, please contact the center.
Staff made clerical errors and lost the patient's drug test samples.
Business reply on Google
Thank you for your review, Massaer. Please feel free to call the center and ask to speak with the center director. They will be able to help you best.
Staff refused to provide patient access to personal medical records.
excessive wait times and poor communication from the reception staff