Concentra Urgent Care

Concentra Urgent Care

🩺 Health & Wellness · 8522 Broadway #111 · San Antonio

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

14%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverStaff BehaviorFrom Google Reviews
Dec 8, 2025

The doctor was rude and lacked understanding during the visit.

NeverStaff BehaviorFrom Google Reviews
Oct 17, 2025

Staff member was rude and performed medical measurements incorrectly.

NeverWait & DelaysFrom Google Reviews
Mar 14, 2025

Long wait time for a specific staff member for drug testing.

NeverStaff BehaviorFrom Google Reviews
Jan 4, 2025

Staff member exhibited unprofessional and rude behavior toward a patient.

NeverStaff BehaviorFrom Google Reviews
Sep 6, 2024

Unprofessional staff, poor communication, and unclean facilities during medical screening.

NeverCustomer ServiceFrom Google Reviews
Sep 5, 2024

The clinic made a documentation error on a medical record.

NeverCustomer ServiceFrom Google Reviews
Oct 21, 2023

Clinic failed to report completed drug screening to employer

NeverWait & DelaysFrom Google Reviews
Sep 14, 2023

The patient experienced an excessive wait time in the exam room.

NeverWait & DelaysFrom Google Reviews
Mar 17, 2023

Long wait times and poor cleanliness in the lobby

NeverStaff BehaviorFrom Google Reviews
Nov 18, 2022

Staff member was unprofessional, incompetent, and physically aggressive during a…

NeverStaff BehaviorFrom Google Reviews
Aug 18, 2022

Staff were rude and failed to update patient contact information correctly.

NeverCustomer ServiceFrom Google Reviews
Jul 17, 2022

Drug test results take too long to process

NeverCustomer ServiceFrom Google Reviews
May 12, 2022

Staff failed to communicate effectively and hindered the employment physical process.

NeverCustomer ServiceFrom Google Reviews
Jul 25, 2021

Long wait times and rude, unhelpful nursing staff.

NeverWait & DelaysFrom Google Reviews
Jul 26, 2019

Patient experienced long wait time due to doctor taking lunch break

Business reply on Google

Hi, Cody. Thank you for your review. If you would like to address a specific complaint, please call the center and speak with the center director.

NeverWait & DelaysFrom Google Reviews
Jul 15, 2019

Excessive wait time for drug test and physical examination

Business reply on Google

Thank you for your review. We are a walk-in facility and there is no easy way to determine who will walk through the door. Sometimes, we have to prioritize some patients, an injury for example, that can extend the wait of other patients. We apologize for your wait and appreciate your patience.

NeverCustomer ServiceFrom Google Reviews
Oct 25, 2018

Long wait times and rude staff behavior during the visit.

NeverStaff BehaviorFrom Google Reviews
Oct 6, 2018

Doctor lacked bedside manner and staff appeared overwhelmed.

NeverWait & DelaysFrom Google Reviews
Jul 22, 2018

Excessive wait times and unprofessional staff during a routine physical exam.

Business reply on Google

Hello - we appreciate your feedback and are looking into the situation. We take patient satisfaction very seriously. If you have more feedback, please contact us.

NeverWait & DelaysFrom Google Reviews
Jun 8, 2018

The patient experienced a two-hour wait for a physical exam.