π©Ί Health & Wellness Β· 8522 Broadway #111 Β· San Antonio
total experiences
replied on google
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The doctor was rude and lacked understanding during the visit.
Staff member was rude and performed medical measurements incorrectly.
Long wait time for a specific staff member for drug testing.
Staff member exhibited unprofessional and rude behavior toward a patient.
Unprofessional staff, poor communication, and unclean facilities during medical screening.
The clinic made a documentation error on a medical record.
Clinic failed to report completed drug screening to employer
The patient experienced an excessive wait time in the exam room.
Long wait times and poor cleanliness in the lobby
Staff member was unprofessional, incompetent, and physically aggressive during aβ¦
Staff were rude and failed to update patient contact information correctly.
Drug test results take too long to process
Staff failed to communicate effectively and hindered the employment physical process.
Long wait times and rude, unhelpful nursing staff.
Patient experienced long wait time due to doctor taking lunch break
Business reply on Google
Hi, Cody. Thank you for your review. If you would like to address a specific complaint, please call the center and speak with the center director.
Excessive wait time for drug test and physical examination
Business reply on Google
Thank you for your review. We are a walk-in facility and there is no easy way to determine who will walk through the door. Sometimes, we have to prioritize some patients, an injury for example, that can extend the wait of other patients. We apologize for your wait and appreciate your patience.
Long wait times and rude staff behavior during the visit.
Doctor lacked bedside manner and staff appeared overwhelmed.
Excessive wait times and unprofessional staff during a routine physical exam.
Business reply on Google
Hello - we appreciate your feedback and are looking into the situation. We take patient satisfaction very seriously. If you have more feedback, please contact us.
The patient experienced a two-hour wait for a physical exam.