Concentra Urgent Care

Concentra Urgent Care

🩺 Health & Wellness · 1887 Monterey Rd Ste 200 · San Jose

NeverAbsolutely not. I’d never go back, buy again, or use them again.
23

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Jul 17, 2026

clinic failed to perform necessary diagnostic imaging for a work injury

NeverWait & DelaysFrom Google Reviews
Jun 25, 2026

Excessive wait time for a fit test due to staff inactivity

NeverWait & DelaysFrom Google Reviews
Apr 23, 2026

Patient waited three hours in an exam room without seeing a doctor.

NeverCustomer ServiceFrom Google Reviews
Mar 30, 2026

Inconsistent enforcement of child entry policy at urgent care facility

NeverCustomer ServiceFrom Google Reviews
Mar 1, 2026

Staff were dismissive and the patient's vehicle was vandalized on-site.

NeverWait & DelaysFrom Google Reviews
Feb 16, 2026

Patient experienced excessive wait times and staff confusion regarding their status.

NeverStaff BehaviorFrom Google Reviews
Jan 15, 2026

Staff member provided unprofessional service and poor hygiene practices.

NeverCustomer ServiceFrom Google Reviews
Nov 17, 2025

The clinic failed to label the drug test with patient information.

NeverCustomer ServiceFrom Google Reviews
Jun 9, 2025

Medical staff lacked empathy and provided inadequate care for patient pain.

NeverWait & DelaysFrom Google Reviews
Apr 7, 2025

Excessive wait times for follow-up appointments

NeverWait & DelaysFrom Google Reviews
Nov 25, 2024

Excessive wait time due to slow staff performance

NeverCustomer ServiceFrom Google Reviews
Oct 21, 2024

Doctor failed to review patient medical history and dismissed reported pain

NeverWait & DelaysFrom Google Reviews
Aug 21, 2024

Excessive wait times for a physical examination

NeverCustomer ServiceFrom Google Reviews
Jul 22, 2024

Appointment not in system and therapist provided inadequate physical therapy instruction.

NeverStaff BehaviorFrom Google Reviews
Jun 24, 2024

rude staff and excessive wait times at urgent care

NeverCustomer ServiceFrom Google Reviews
Dec 12, 2023

Doctor provided an incorrect diagnosis and lacked medical expertise.

NeverWait & DelaysFrom Google Reviews
Nov 20, 2023

excessive wait times and unprofessional staff behavior during medical screening

NeverWait & DelaysFrom Google Reviews
Oct 23, 2023

Excessive wait times resulted in the patient leaving without being seen.

NeverStaff BehaviorFrom Google Reviews
Jul 24, 2023

Medical assistant failed to explain procedures or introduce herself during exam.

NeverWait & DelaysFrom Google Reviews
Jun 26, 2023

reception staff failed to process online check-in causing excessive wait time