Copy This, Ship That!
📦 Shipping & Delivery · Phoenix
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The business no longer serves regular customers.
Business reply on Google
Thanks for the review Jen! So glad to hear that Kirsten took good care of you…but I’m not surprised because she’s pretty awesome! FYI…our self serve machine is one of the fastest in any copy store to get you in and out quickly…and if it’s busy, we will run them on the big daddy copiers! Thanks again for the review and your business!
The business charges an unexpected fee for emailing copies.
Business reply on Google
Thank you for bringing that to our attention! We do have a self-service option that is much less expensive but on full service we have to charge. However, we are going to change our policy to waive that fee if the minimum purchase exceeds $10 on copies. Thanks again and if you wanna swing back by I would be happy to refund your $4.40.
Staff refused to provide requested shipping supplies to the customer.
Business reply on Google
Hi Milinda! I'm so sorry as there appears to be a miscommunication here. I just went and spoke to my team member and she said that you asked for our entire inventory of FedEx Air envelopes in a specific size. Unfortunately we don't keep any backstock other than what you asked for so if you took all of them, we wouldn't have any to use with our other customers. We've been here for 15+ years and no one has come in asking to take 50 +/- next day air envelopes for their own use, so unfortunately we weren't prepared for your request. We would be happy to order you a quantity of them for you to pickup when they arrive from FedEx. You may also log in to your FedEx account and have them delivered to your home or business. Again, I apologize for the miscommunication and hope that you'll give us an opportunity in the future.
Business hours listed online do not match actual operating hours.
Business reply on Google
So sorry you got the wrong hours. I thought we got them all updated online but apparently we missed one! Please let me know where you saw the 6pm so I can update it. We’ve had a hard time finding someone to close because of the current labor market but we are going to keep trying to find another great closer! Again…I apologize for the inconvenience!
Staff refused to provide packaging despite available inventory.
Business reply on Google
Hi Robert! I’m sorry that we didn’t have the box or packing material you were looking for! If it’s something you ship all of the time, we would be happy to stock it for you so we have it next time. You can always reach us at [email protected] or by phone at 602-424-6924 with questions about inventory and products!
Business closed one hour earlier than the posted operating hours.
Business reply on Google
So sorry for the inconvenience. We did have to change our ours due to the Covid-19 outbreak and have had to close early from time to time for cleaning and other emergencies. You can always contact us by phone or email to confirm our hours. I would recommend, sending us the file(s) you need printed and then driving over to pick them up. We can also deliver them for a contactless experience!