Costco Wholesale

πŸ›’ Retail & Products Β· San Antonio

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverStaff BehaviorFrom Google Reviews
Jul 2, 2026

Employee exhibited poor attitude and failed to assist with tire rotation.

NeverWait & DelaysFrom Google Reviews
Jun 4, 2026

excessive wait times due to insufficient open checkout lanes

NeverStaff BehaviorFrom Google Reviews
May 23, 2026

Membership center staff were rude and unprofessional.

NeverProduct / Service QualityFrom Google Reviews
May 15, 2026

The store frequently fails to restock specific grocery items.

NeverStaff BehaviorFrom Google Reviews
May 1, 2026

Staff member was unresponsive and unfriendly during self checkout.

NeverBilling & ChargesFrom Google Reviews
Apr 14, 2026

The business only accepts one type of credit card.

NeverDelivery & ShippingFrom Google Reviews
Apr 1, 2026

Costco location refuses early delivery despite available loading docks.

NeverCustomer ServiceFrom Google Reviews
Mar 29, 2026

Costco credit card issued by vendor cannot be used in-store

NeverProduct / Service QualityFrom Google Reviews
Mar 19, 2026

Food poisoning caused by a mocha freeze from the food court.

NeverStaff BehaviorFrom Google Reviews
Mar 2, 2026

staff were rude and aggressive during food service and receipt check

NeverCustomer ServiceFrom Google Reviews
Feb 25, 2026

Staff refused optical service due to lack of physical prescription paper.

NeverBilling & ChargesFrom Google Reviews
Feb 6, 2026

Costco refused a price adjustment for a recent grill purchase

NeverStaff BehaviorFrom Google Reviews
Jan 24, 2026

Staff member refused to let family wait inside during cold weather.

NeverStaff BehaviorFrom Google Reviews
Dec 29, 2025

Staff denied entry to a customer with a service dog.

NeverStaff BehaviorFrom Google Reviews
Oct 9, 2025

Staff members were rude and unhelpful during the visit.

NeverStaff BehaviorFrom Google Reviews
Aug 10, 2025

Staff member yelled at customers near the register area.

NeverStaff BehaviorFrom Google Reviews
Jul 20, 2025

Customer was rudely forced to leave the parking lot by staff.

NeverCustomer ServiceFrom Google Reviews
Jul 14, 2025

Elderly customers forced to wait outside in extreme heat for returns.

NeverStaff BehaviorFrom Google Reviews
Feb 4, 2025

Staff denied entry to customer with an emotional support animal

NeverCustomer ServiceFrom Google Reviews
Jan 10, 2025

Management failed to address a vehicle blocking the tire inflation station.