Cottman Avenue Health Center
🩺 Health & Wellness · Philadelphia
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Receptionist repeatedly hangs up on callers instead of assisting them
Front desk staff member is rude and appears unmotivated to work.
Business reply on Google
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. At Spectrum Health Services, we strive to provide every patient and visitor with courteous, respectful, and professional service. We would appreciate the opportunity to learn more about your experience. Please call (215) 471-2761 and ask to speak with our Director of Patient Services so that we can discuss your concerns and work to address them. Thank you for bringing this matter to our attention. Spectrum Health Services We Care. We Value. We Serve.
Patient denied urgent medical care for shingles despite scheduled appointment
Doctor refused to sign a death certificate for a deceased patient.
The health center billed insurance for services that were not provided.
The dental office requires unnecessary x-rays to perform a cleaning.
Patient experienced an hour long wait past the scheduled appointment time.