💅 Beauty & Spa · Philadelphia
total experiences
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The nail polish chipped and lost its finish after one day.
Business reply on Google
Edit: Yea I double checked the nail design. We don’t have a tech for this design. You mistaken this business to the one you went to called Cottman Nails and lashes, that’s a different location from another owner. If something like this ever happen to our client we would fix it for free.
Customer experienced overcharging and discriminatory treatment by staff members.
Poor quality nail application and unprofessional staff response to complaints.
The nail technician failed to replicate the requested nail design.
Nails appear rough and the tips are crooked.
Business reply on Google
Hi, it's Judy's son Matt here! I don't appreciate you leaving fake reviews given she haven't had an asian client for the past few weeks. The only 5 star review you've given is 3514 Cottman Nails 8 months ago. Coincidentally, 8 months ago is also when Judy moved her salon! A word of advice, don't use your real full name on your alt account, posting at the same time with 0 other contributing reviews. In the nail business here everyone knows each other and their relatives because we are a community, please stay professional, thank you.
Poor service attitude and mandatory charges at the nail salon.
Business reply on Google
No recollection of having you as a guest? You have 1 total review, and the other 4 new accounts posted during the same hour, pretty obvious brigading?