π½οΈ Restaurants Β· Westerville
total experiences
replied on google
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The loaded fries were bland and disappointing.
Restrooms were blocked by equipment and appeared dirty.
Incorrect orders and food poisoning reported by multiple customers.
The food was overcooked and lacked seasoning.
The meal had insufficient meat portions and lacked flavor for the price.
The food served was poor quality and lacked authentic flavor.
The gyro served was stale with poor quality ingredients.
The cook was not wearing a mask while preparing food.
Business reply on Google
Thank you so much for your kind words about our food! However, we would like to make it known that the health department guidelines state that if you are working on a hot grill/fryer you are not required to wear a mask. We follow all health codes stringently. We appreciate your business more than you know thank you!
insufficient ingredients in burritos and unhelpful customer service
A long dark hair was found in the extra sauce.
cockroaches observed in the back area of the restaurant
The food was overcooked, bland, and the meal was overpriced.
Long wait times and subpar food quality for the price.
Poor customer service, delivery errors, and food safety concerns.
Business reply on Google
Hello, I am sorry you had to experience that. From what we know, you ordered your food through a third party company called eat 24. You selected your food as a carryout, and you should have gotten a confirmation E-mail from them. We are a family owned business and prioritize customer service, so we replaced your food, though the third party company neglected to follow through with the order.
Staff handled food without gloves and ate near the prep area.
Business reply on Google
Hello, We're sorry to hear about your experience. From what we understand, you had a coupon from an entertainment book, which only is available for dine in meals. The coupon also communicates this. We will do our best to help communicate this in the future to help you understand the situation.
The restaurant charges extra fees for hot sauce and spice requests.
Business closed before the posted operating hours