🏋️ Fitness & Gyms · Dallas
total experiences
replied on google
AI-classified. Tap a category to filter the experiences below.
Lack of mask compliance and overcrowding in the gym facility.
Staff provided unhelpful response regarding class availability and suggested a refund.
Business reply on Google
Hi Corliss, we didn't mean to make you feel like we don't care. That's our fault for assuming you only were available from after 11 to 5. We have a 6:30am, an 11am and a 7pm class available to you. Please let us know if any of those times will work or if there is anything else we can do to assist you. Thank you again for your feedback.
Head coach was disrespectful and expelled customer from the gym.
Coach ejected customer after a disagreement regarding weight lifting capacity.
Business reply on Google
Hi Orkhan, It's unfortunate that you feel this way. There was certainly no discrimination. We work hard to keep all of our athletes safe and focus on form and technique over adding weight. Although you may have been strong enough to lift 115 we wanted you to focus on correct form and keeping your intensity high, so that you would have the ability to benefit the most from the work you were putting in while staying safe and healthy. Thank you for your feedback.