Culinary Dropout
🍽️ Restaurants · San Diego
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
poor food quality and slow service with lack of refills
Business reply on Google
Hi Selena, I am so sorry to hear about your experience and would love and opportunity to catch up with and get some details in an effort to earn your trust back. When time permits, please email me directly at [email protected]. I look forward to hearing from you.
The customer waited an hour for food that never arrived.
Business reply on Google
Hi there, I'm incredibly sorry about your experience. If you're willing, I'd love the opportunity to make this right. Please reach out to [email protected] at your earliest convenience.
The chicken tacos were greasy and the meatloaf was overly salty.
Business reply on Google
Hey David, I am so sorry to hear about your experience. I would love to gather more information about your experience when time permits. Please email me directly at [email protected].
Staff refused to accommodate seating request for shaded outdoor table.
Business reply on Google
I have reached out to you directly. I hope to hear back from you soon!
The food quality was poor and overpriced.
Staff used offensive language and ignored customers waiting for service.
Business reply on Google
Hello, when time permits, please contact me directly at [email protected].
Bartenders ignored the customer for nine minutes.
Business reply on Google
Wally, I am so sorry to hear about your experience. Please reach out to me directly at [email protected] as I would love to gather more information about your experience.
Kitchen staff member failed to wash hands after using the restroom
Business reply on Google
Hi Ani, I would like to apologize to you personally. Please reach out to me at [email protected] when time permits.
Staff ignored customers to socialize with coworkers
Business reply on Google
Hey Ryan, I am so sorry to hear about your poor experience. This is not what we stand for, and we would love to make it right. When time permits, please reach out to me directly at [email protected].
Restaurant refused walk-in customers despite having many empty tables available.
Business reply on Google
Please see our response on yelp. We hope to hear back from you soon!
customer reports food poisoning and poor quality food and drinks
Slow service, missing table items, and multiple menu items unavailable.
Business reply on Google
Hey Todd, I am so disappointed to hear about your experience. It sounds like we missed all of the marks and for that I am very sorry. As a new restaurant we pride ourselves on giving the best service possible and delivering delicious meals. When we do not deliver, I always try and gather as much information possible, so we don't make the same mistake twice. I would love to get some more info from you when time permits. Please reach out to me directly at [email protected]. I hope to hear from you soon! Wesley Hodges General Manager
The food quality and freshness were unsatisfactory.
Business reply on Google
Thank you for sharing your feedback. I’m glad you enjoyed the Spicy Tuna Crispy Rice — it’s definitely one of our most popular dishes — but I’m sorry to hear the rest of your meal didn’t meet expectations. We always strive for fresh, consistent quality, and I’ll be checking in with the team to make sure we’re delivering on that. Please don’t hesitate to ask for me personally next time you’re in — I’d love the chance to say hello and make sure your experience is a great one. Cheers, Elijah Assistant General Manager
Long wait time for food and high tipping options
Business reply on Google
Hi Nico, I’m sorry to hear your visit didn’t quite hit the mark. We always want our guests to leave feeling taken care of and impressed, so your feedback really means a lot. I’ll be sharing this with the team so we can keep improving. Hopefully, we’ll have the chance to give you a much better experience next time. Cheers, Elijah Assistant General Manager
The food served was cold and appeared to be premade.
Business reply on Google
Dawn, Thank you so much for your feedback. As we continue to grow our new business, we take all feedback extremely serious and discuss as a team on ways we can improve. It sounds like you had attentive service, but the meal completely missed the mark. For that I sincerely apologize. I would love to gather a few more details from you in hopes to have you return and give us another chance. When time permits, please reach out to me directly. Again, my extreme apologies and thank you for the feedback as we strive to get better! Best, Wesley Hodges General Manager (858)437-6191
multiple food items were served at incorrect temperatures
Business reply on Google
Hi, thank you for taking the time to share your feedback. We’re really sorry to hear that your meal wasn’t served at the proper temperature and that the chicken didn’t meet your expectations. We take serving hot, flavorful food very seriously, and it’s clear we missed the mark during your visit. We appreciate your note about the steak seasoning—that’s helpful to know—and we’ll make sure to address the issues with the chicken, sides, and overall temperature in the kitchen. Your feedback helps us improve, and we hope you might give us another chance to provide a proper dining experience. —The Culinary Dropout Team
The food and drinks served were excessively sweet and burnt.
Business reply on Google
Hi Maryam, Thank you for taking the time to leave us a review. We are so sorry that we missed the mark on your visit. We would love the opportunity to make this right and to give you an experience more tailored to your preference of flavor. Please give the store a call at 858-437-6191.
The food quality was disappointing and did not meet expectations.
Business reply on Google
Thank you for taking the time to share your feedback. While we’re glad to hear you enjoyed the service and atmosphere, we’re truly sorry the food didn’t meet your expectations. That’s certainly not the experience we aim to deliver, and we understand how disappointing that can feel, especially on your first visit. Your comments will be shared with our culinary team so we can learn and improve. If you’d be open to it, we’d love another opportunity to make things right and provide the experience you were hoping for. Please feel free to reach out to us directly so we can follow up. We appreciate you giving us a try and look forward to having an opportunity to you and your family again soon. - James H.
The food quality was poor and staff attire caused confusion.
Business reply on Google
Thank you for sharing your experience with us. While I’m glad to hear our team provided great service and that you enjoyed the atmosphere, drinks, and salad, I’m genuinely sorry to hear the food missed the mark in such a big way. That’s not the standard we aim for, and I completely understand how disappointing it must have been—especially when you were looking forward to trying us with your family. Your feedback about the fish and chips, fried chicken, mashed potatoes, and pretzel pastrami sandwich is being shared directly with our culinary team. It means a lot that you’re still open to giving us another shot. We’re committed to making improvements and hope we can earn back your trust with a much better meal next time - I’d love to help make it right.
Bartender was rude and served a poor quality drink.
Business reply on Google
Thank you for taking the time to share this with us. We’re truly sorry to hear about your experience—it’s absolutely not the level of hospitality we aim to deliver, and it’s disappointing to know you left feeling disrespected. What you described is unacceptable, and we take it seriously. We’re addressing this with our team immediately to ensure every guest feels welcome and valued—no matter what they order. It’s especially frustrating to hear this happened at a concept you’ve enjoyed in other locations. We’d love the chance to make it right and show you the kind of experience you should have had from the start. If you’re open to it, please reach out directly at or ask for a manager next time you visit—we want to turn this around for you.