Culver’s
🍽️ Restaurants · Charlotte
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
The burger tasted bland and the customer service was unenthusiastic.
Business reply on Google
Cherelle, it's disappointing to hear that your ButterBurger and service didn't stand out. We invite you to visit contactculvers.com to share more about your experience. Thank you for your feedback.
customer experienced food poisoning and found hair in custard
Business reply on Google
Vidamarie, we appreciate your feedback and are sorry to hear about your recent experiences. Please visit contactculvers.com to share more details with us.
The restaurant failed to include requested pickles on the burger order.
Business reply on Google
Thank you for sharing your feedback, Missy. Please share more details at contactculvers.com so we can follow up.
Staff incorrectly entered order resulting in inedible food and wasted money.
Business reply on Google
We appreciate your feedback, Pamela, and apologize for the mix-up with your order. Please reach out to us at contactculvers.com so we can better understand and address your concerns.
Missing onion rings, condiments, and napkins in the order.
Business reply on Google
Thanks for your feedback, George. It's great to know you enjoyed the Deluxe ButterBurger and fries. We apologize for the oversight with your order. Please visit contactculvers.com to share any further details. We value your input!
Incomplete and incorrect order with poor customer service recovery
Business reply on Google
Thanks for sharing your experience, Lauryn. Please visit contactculvers.com to share more details so we can address your concerns.
This location charges higher prices than other nearby branches.
Business reply on Google
Appreciate your feedback, Colin. It's wonderful to hear the service was great. We apologize for any disappointment with the pricing and modern design. Please visit contactculvers.com to share more insights.
Long wait times and incorrect portion size for the fish sandwich.
Business reply on Google
We appreciate your feedback and apologize for the inconvenience you experienced. To help us improve, please visit contactculvers.com to provide more details about your visit.