CVS
🛒 Retail & Products · San Antonio
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Minute Clinic has been closed for three months
Business reply on Google
We apologize for the inconvenience and appreciate you letting us know. We’re actively reviewing our store hours to prevent future confusion. If you’d like to share more details, our Customer Relations team would love to help: https://www.cvs.com/retail/help/email-pharmacy-customer-relations.html
Pharmacy technician displays aggressive and rude behavior toward customers.
Business reply on Google
Thank you for bringing this specific situation to our attention. We’re sorry to hear about your experience and would like to resolve this matter promptly. Please contact our Customer Relations team directly with more details so we can address your concerns. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
Pharmacy staff member was rude and hung up on the customer.
Business reply on Google
We’re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Customer Relations team directly so we can address your concerns and improve your experience. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
Pharmacy staff was rude and unprofessional during a phone call.
Business reply on Google
We appreciate your feedback and are sorry to hear that your experience with our customer service was not what you expected. We’re committed to improving and would like to understand more about what happened. Please reach out to us directly. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
Pharmacy staff member was rude and unprofessional during a phone call.
Business reply on Google
We’re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Customer Relations team directly so we can address your concerns and improve your experience. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
pharmacy staff unresponsive and unhelpful regarding medication stock inquiry
Business reply on Google
We appreciate your feedback and are sorry to hear that your experience with our customer service was not what you expected. We’re committed to improving and would like to understand more about what happened. Please reach out to us directly. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
Pharmacy staff provided slow service and lacked empathy for sick patient.
Business reply on Google
We’re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Customer Relations team directly so we can address your concerns and improve your experience. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
Store failed to disclose clearance items were final sale
Business reply on Google
We appreciate you sharing the specifics of your situation. We appreciate the opportunity to address your concerns and create a better experience in the future. Please reach out to our Customer Relations team directly so we can assist you. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
staff is rude and customer service phone lines are inaccessible
Business reply on Google
We appreciate your feedback and are sorry to hear that your experience with our customer service was not what you expected. We’re committed to improving and would like to understand more about what happened. Please reach out to us directly. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
Pharmacy staff provided rude service and failed to fulfill prescription on time.
poor customer service and discontinued inventory items
Inconsistent access to restrooms and unprofessional staff behavior.
items scanned at full price instead of the advertised sale price
Staff member was rude and refused to remove security tag
Pharmacy staff member is consistently rude and incompetent.
website and signage failed to specify vehicle requirement for testing
Pharmacy staff demonstrated poor customer service and unprofessional behavior.
Manager was rude and unprofessional regarding the use of product testers.
Pharmacy staff are consistently rude and unhelpful to customers.
Staff member incorrectly required ID for a return with a receipt.