D Nail Spa
💅 Beauty & Spa · Dallas
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Poorly shaped nail tips caused skin scratches and uneven application.
Business reply on Google
Hi , if you are not satisfied with the outcome with your nails, you can come back we can repolish the color for you. We thank you for the feedback and your time!
Staff member repeatedly cuts customer and provides poor nail shaping services.
Business reply on Google
Hi maria , so sorry that’s happened, if u want to come get it fix please let me know my name is sandy ,, i ll take care for u . And u can always request a lady next time ,,, please feel free to contact me . Thank you
Unsanitary conditions caused a physical injury and subsequent infection.
Business reply on Google
Im sorry that’s you have a infection, but i think u have wrong nail shop . If you have any problems from our shop u can contact back with me (sandy ) .
Declining service quality and increased prices under new management.
Staff caused physical injury and provided unprofessional, hostile customer service.
Poor customer service and physical injury caused by staff
Staff member acted rudely and snatched a book from a customer.
Business reply on Google
Im sorry , but your kids is out of control, and you should know how to teach your kids how to behave in public
Staff failed to provide requested nail service and used poor supplies.
Business reply on Google
Im sorry for not explain why we can’t not do , but you asking us to do ombré acrylic just 2 big toes ,, not a regular tips ,, if we do a ombré, we only do 10 toes . Not 2 toes … sorry for miss understanding
Staff was rude and unprofessional when asked for design suggestions.
The business failed to honor a scheduled appointment time.
poor quality nail application resulted in bleeding colors within one week
Staff member was rude and repeatedly changed the service price.
Customer waited over thirty minutes while others were served first
Long wait times and perceived discriminatory service prioritization
Customer waited over an hour without receiving service or communication.
The dip manicure was poorly applied and overpriced.
Unsanitary nail salon conditions and rushed service quality.
Nails were uneven and thick with unprofessional staff behavior.
Long wait times and unexpected charges for nail shaping services.
Staff provided poor nail service and caused injury during a pedicure.