π Beauty & Spa Β· 2 locations
total experiences
replied on google
AI-classified. Tap a category to filter the experiences below.
Staff are rude, unprofessional, and provide inconsistent payment and service policies.
Technician ignored instructions and over-waxed the customer's eyebrows.
Inconsistent pricing for the same nail services provided.
Staff applied alcohol to freshly waxed skin causing inflammation
The nail salon provides poor quality designs and overpriced services.
Business reply on Google
For clarity, the $130 total was for two clients combined, not for one individual service. The nail designs were completed based on the reference photos provided. When different designs or changes are requested, pricing may vary, and these differences are always discussed and confirmed in advance. While we understand that style preferences are subjective, we are committed to transparent pricing and professional service. We appreciate your feedback and wish you the best.
Staff were rude and provided a rushed, poor quality pedicure.
The salon is overpriced, hostile, and lacks proper hygiene.
Staff made unprofessional comments about customers and provided poor service.
Staff are rude and do not greet customers upon arrival.
improper nail removal technique and poor quality gel application
Business charges full set price for refills after twenty-eight days.
Business reply on Google
Sorry for your experience . In general when lashes is over 3 weeks , we recommend the customers to take them off to do the new , because the lashes will be dirty and the lashes is loose. it will fall out easily and the hair grows longer will go different directions not look even . That is not about the money is about how to take good care about your lashes.
Staff ignore health safety requests and exhibit unprofessional behavior toward customers.
Customer contracted a nail fungus infection from the salon.
customer contracted a nail fungus from unsanitized salon tools
The pedicure service was rushed and incomplete.
Poor quality nail services with excessive additional charges for basic tasks.
Business reply on Google
5 minutes of pedicure? Itβs not even enough time to polish your toes. Could you please give the date and time that you got your services done here, so I can check the camera and see the details.
The nail service provided was unprofessional and unsatisfactory.
Long wait times and inaccurate information regarding technician availability.
Poor quality pedicure with inadequate scrubbing and messy polish application.
poor service quality and unprofessional staff behavior regarding tips