🎬 Entertainment · Dallas
total experiences
replied on google
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Cashier added unauthorized tips to customer debit card transactions
The theater provided a vague plot synopsis for the production.
Customer denied entry due to vaccination policy
Business reply on Google
Hi John, We sincerely apologize that you and your guests were unable to attend the performance. We currently communicate our COVID-19 Guest Policy to all of our guests attending the show through multiple touch points prior to their arrival. We hope to welcome you back to the theater pending any adjustments to the current policy.
The theater cancelled the performance without prior notification to the customer.
The theater's protocols prevented a scheduled school field trip.