Dave's Hot Chicken
🍽️ Restaurants · Charlotte
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
The food served was not fresh and overpriced.
Business reply on Google
Donovan, sorry to hear that your experience wasn't what you expected at our Charlotte location. We appreciate your input and would like to turn this around. Please share more at dhcfeedback.com so we can assist in making it right.
Food was lukewarm, dry, and overpriced with poor service.
Business reply on Google
Bret, we’re really sorry your visit didn’t go as planned at our Charlotte location. Your feedback is important, and we’d like to fix this. Please reach out at dhcfeedback.com so we can make it better.
Staff ignored customer waiting at the designated pickup area
Long wait times and small portion sizes for the price.
Business reply on Google
We’re sorry your visit didn’t meet expectations Dre. If there’s anything we could have done better, we’d really appreciate your feedback at dhcfeedback.com
The restaurant repeatedly provided incorrect food orders.
Business reply on Google
Jessica, we really let you down here. We're very sorry to hear we didn't live up to expectations at our Charlotte location. Our guests are very important to us and we have to make this right. Please connect with us at dhcfeedback.com and give us a chance to make it up to you.
Long wait time for cold and poor quality food.
Business reply on Google
Jada, we really let you down here. We're very sorry to hear we didn't live up to expectations at our Charlotte location. Our guests are very important to us and we have to make this right. Please connect with us at dhcfeedback.com and give us a chance to make it up to you.
The restaurant has consistently long wait times for food orders.
Business reply on Google
Bryant , it’s disappointing to hear that we missed the mark at our Charlotte location. We care about your experience and want to make up for it. Visit dhcfeedback.com so we can find a solution together.
Long wait times due to poor food preparation management
Business reply on Google
Ignado , it’s disappointing to hear that we missed the mark at our Charlotte location. We care about your experience and want to make up for it. Visit dhcfeedback.com so we can find a solution together.
long wait time for pickup order and small portion size
Business reply on Google
Cysa, we really let you down here. We're very sorry to hear we didn't live up to expectations at our Charlotte location. Our guests are very important to us and we have to make this right. Please connect with us at dhcfeedback.com and give us a chance to make it up to you.
Staff failed to provide correct order and neglected to fix it.
Business reply on Google
Big, we're sorry about the miss at our Charlotte location. We'd really love a second chance to make this right. If you have a few extra seconds, please conect with us at https://dhcfeedback.com and let us fix it.
Long wait times and poor food quality for in-store customers.
Business reply on Google
Sleeping_24-7 , apologies for the less-than-ideal experience at our Charlotte location. We always aim for better and would love a chance to improve your next visit. Connect with us at dhcfeedback.com, and let’s make this right
Long wait times, cold food, and excessive noise levels.
Business reply on Google
Heather , apologies for the less-than-ideal experience at our Charlotte location. We always aim for better and would love a chance to improve your next visit. Connect with us at dhcfeedback.com, and let’s make this right
The food was cold, improperly seasoned, and the spice level was incorrect.
The chicken was extremely dry and the sides were poor quality.
Order was left sitting out for thirty minutes after being prepared
Long wait times, poor customer service, and overly salty food.
Business reply on Google
William, we really let you down here. We're very sorry to hear we didn't live up to expectations at our Steele Creek location. Our guests are very important to us and we have to make this right. Please connect with us at dhcfeedback.com and give us a chance to make it up to you.
Unprofessional staff caused long delays and repeated order errors.
Order was given to wrong customer and missing items upon replacement.
The customer received cold fries and lukewarm chicken.
The chicken tenders were bland and not freshly prepared.