Delivery Limited
🔧 Home Services · Dallas
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
unauthorized credit card charges and poor communication regarding invoices
Business reply on Google
Ricardo, We are very sorry that you feel this way. We performed a flawless installation and de-installation under difficult circumstances. We understand that international shipping can be expensive and difficult to navigate. We wish you nothing but the best.
Poor service quality, unexpected charges, and unprofessional crew behavior during move.
Staff treated customer poorly due to their accent
Business reply on Google
Dear Mr. Rafael, Sorry to hear about your negative experience. We have searched our records and cannot identify any jobs that have your name on them, perhaps you have the wrong company. If you would please give us a call at 214.261.1000 or send us an email at [email protected] and let us know the client/project name, we would be happy to assist you! We look forward to resolving your frustrations. -Delivery Limited Team
Staff were disrespectful and unprofessional during the delivery process.
Business reply on Google
Ms. Nelson, thank you for taking the time out of your busy day to discuss your experience with Delivery Limited. As I mentioned, part of the Delivery Limited process is to thoroughly condition and inspect items prior to pick up. This is one of the main reasons our designer clientele hold us in such high regard. In this particular situation, we conditioned the piece both inside the showroom and out to make sure we were doing a thorough job. While we were looking over the piece, our team noted a handful of blemishes, nicks, and scratches to a piece that you assured a client was recently professionally polished. At the direction of our designer client, we did not take the piece due to the condition. We will always put our clientele first and foremost. We will continue to operate in this manner as our clients possessions are our passion. We stand on honesty, integrity, and accountability. We hope that you now better understand our conditioning process. Again, thank you for your time.
staff provided poor service and worked limited hours on site
Company failed to confirm delivery schedule and missed promised service commitments.
Business reply on Google
Hi There Day, We've looked through our records, and we can't find anyone by your name, so we think you may have accidentally left this review for the wrong company! The practices you described are not consistent with the way Delivery Limited works with our customers; we usually schedule appointments weeks - or even months - in advance! You also mentioned poor reviews, but if you have a look at ours, you will see we have glowing reviews from our customers, so we are not quite sure what gave you that impression. Our clients are our #1 priority, and we would never treat someone this way. We are so sorry you have a poor experience with whichever company this is, please email us at [email protected] if there is anything we can help you with to get your business back on track! -Delivery Limited Team
Company drivers exhibit dangerous and reckless driving behavior on the road.
Business reply on Google
Hi Jay, Thanks for letting us know. Safety is our primary concern, so if you could let us know the approximate date & time this happened, we will be sure to discuss the issue with our staff as our entire facility & surrounding streets are video monitored 24/7. -Delivery Limited Team
business is refusing to issue a refund for overpayment
Business reply on Google
Hello Mr. Trussell, Clearly there has been a misunderstanding regarding your refund. We have searched our records and cannot identify any projects that have your name on them. If you would please give us a call at 214.261.1000 or shoot us an email at [email protected] and let us know the client/project name, we would be happy to assist you! We look forward to resolving your frustrations. Sincerely, Your Delivery Limited Team