✈️ Airlines · San Jose
total experiences
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Supervisor provided poor customer service and lacked helpfulness.
Baggage was not loaded and delivery appointment was missed by staff.
Staff member was unprofessional and dismissive regarding damaged luggage.
Airline damaged luggage, lost personal items, and provided inadequate compensation.
Airline overcharged an underage passenger for a ticket
Airline lost passenger baggage and failed to provide status updates
Airline failed to deliver luggage to the correct airport
Baggage was damaged and the company is unresponsive.