✈️ Airlines · San Diego
total experiences
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Customer denied lounge access after waiting and experienced rude staff behavior.
The lounge has limited space, poor amenities, and no food options.
The lounge is extremely overcrowded and lacks sufficient seating space.
The lounge is overcrowded and lacks essential amenities and food variety.
Staff denied lounge entry despite customer providing alternative identification and…
Staff refused virtual card access and provided poor customer service.
unsanitary food handling and lack of accessible flight departure information
Staff member refused entry and displayed lack of empathy toward mother.
Lounge food quality is poor and the environment is noisy.
Staff prohibited taking coffee out of the lounge
Staff members were belligerent and confiscated a customer's phone.
Lounge access denied despite first class ticket purchase
unfriendly and snobbish behavior from club staff members
Staff members were demeaning and unpleasant to the customer.
Staff member displayed unprofessional behavior and lacked diplomacy.
Bartender inconsistently charged for complimentary cocktails at the airport lounge.
Customer denied lounge access despite meeting stated entry requirements