DHL Express Corporate Office (no shipping services available)
📦 Shipping & Delivery · Houston
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
unjustified delay fees and damage to customer vehicle
Shipment delayed and handed off to USPS after two weeks.
Business reply on Google
I would appreciate the chance to assist you, Kevin. Please email more details along with, your name, address and tracking number to [email protected]. Thank you, Ken
Package shipped from Germany to Texas was never delivered.
Business reply on Google
Hello Julian. We’re sorry to hear about your experience and we’d like to look into this for you right away. Can you please email the details (your name, address, and tracking number) to [email protected]? Thank you, Melissa
Package delivery failed despite customer being home and repeated delays.
Package delivered to the wrong address multiple times.
Business reply on Google
Hi Robert. We’re sorry to hear about your experience and we’d like to look into this for you right away. Can you please email the details (your name, address, and tracking number) to [email protected]? Thank you, Melissa
Package delayed despite payment for express shipping services
Package delivery is delayed for six days despite paid express service.
Driver failed delivery attempt and staff provided rude customer service.
delivery driver falsely claimed an attempted delivery while customer was home
DHL package has been delayed in a warehouse for three days
carrier failed to deliver package despite claiming an attempt was made
High customs duties and poor communication regarding international gift shipments.
Package experienced significant delays at multiple checkpoints.
delivery failed despite claims and customer service provided false information
Courier failed to follow delivery instructions for a signed package.
Package delivered to wrong address with unresponsive customer support
Incorrect email addresses caused missed invoices and collection agency referral.
Package delivery is consistently delayed without notification or communication.
delivery driver lied about attempted delivery and misdelivered the package
Package delivery failed and customer service is unreachable.