DHL Express Service Point Austin

📦 Shipping & Delivery · Austin

NopeReally bad. I’d tell people to avoid it.
7

total experiences

100%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NoWait & DelaysFrom Google Reviews
Aug 1, 2026

The business was closed during posted operating hours causing a wait.

Business reply on Google

Hi, Minh. I am very sorry for the inconvenience and would like to look into this further for you. Please email the details along with, your name, address and tracking number to [email protected]. Thank you, Ken

NeverCustomer ServiceFrom Google Reviews
Jul 7, 2026

The location was closed and unstaffed during business hours.

Business reply on Google

Hi, Michael. I apologize for the inconvenience and would like to look into this further for you. Please email more details along with, your name, address and tracking number to [email protected]. Thank you, Ken

NoCustomer ServiceFrom Google Reviews
Jul 6, 2026

Business location was closed during posted operating hours

Business reply on Google

We are very sorry for the inconvenience, Sam. Please email us more details along with, your name, address and tracking number to [email protected] to report this to local management. Thank you, Ken

NoCustomer ServiceFrom Google Reviews
Apr 22, 2026

Business closed earlier than the hours listed on Google.

Business reply on Google

Hello Chen. Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience caused and can assure you that we will thoroughly reviewed this matter internally and took the appropriate action to prevent these types of situations in the future. Hope you will give us another chance. Thanks, Melissa

NopeOtherFrom Google Reviews
Jan 30, 2026

The business hours listed on Google Maps are incorrect.

Business reply on Google

Hi, Russel. I am very sorry for the inconvenience, and assure you we will review this. Hope you will come back.

NeverCustomer ServiceFrom Google Reviews
Nov 19, 2025

Business location was closed during posted operating hours.

Business reply on Google

I apologize for the inconvenience and would like to look into this further for you, Giovanni. Please email more details to [email protected]. Thank you, Ken

NeverStaff BehaviorFrom Google Reviews
Mar 23, 2024

Staff member prioritized personal call over customer service

Business reply on Google

Hi Lady B. We’re sorry to hear about your experience and will address this matter with the local management team. Thank you for your feedback. Michelle