DHL Express Service Point Bronx
📦 Shipping & Delivery · Bronx
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff failed to provide a return receipt for a package.
Business reply on Google
Hello Fathima. We’re sorry to hear you didn’t have a positive experience and we’d appreciate the chance to assist you. Can you please email the details (your name, address, and tracking number) to [email protected]? Thank you, Melissa
Store was unattended during posted business hours
Business reply on Google
Hi Destiny, We’re sorry to hear about your experience and we’d like to look into this for you right away. Can you please email the details (your name, address, and tracking number) to [email protected]? Thank you, Michelle
Business is closed during posted operating hours
Business reply on Google
Hi Christopher, On behalf of DHL Express, please accept my sincere apologies and thank you for bringing this to our attention. I have contacted the local DHL Management Team and can assure you that we will thoroughly review this matter internally and take appropriate action to prevent these types of situations in the future. We always seek areas of opportunity to improve our customer experience and thank you for bringing this to our attention. Thank you, Michelle
Package containing expensive smartphone lost by shipping service
staff refused to process a return for a recent purchase
Store closed earlier than the posted business hours
Business reply on Google
apologies for the negative experience
Employee failed to return to the store for over an hour
Business reply on Google
Hi , We are very sorry to hear about your negative experience.
Package arrived late and was delivered to the wrong location.
Business reply on Google
Hi Edward, We are very sorry to hear about your negative experience.