DHL Express Service Point Columbus
📦 Shipping & Delivery · Columbus
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff asked questions unrelated to the service provided.
Business reply on Google
Hi, DS. Thank you for the kind words for Dhruva, but we are concerned with the unrelated questions you mentioned. Would you please email more details to [email protected]? Thank you, Ken
Expedited shipment arrived three days later than promised.
Business reply on Google
Hello Macaco. We’re sorry to hear you didn’t have a positive experience and we’d appreciate the chance to assist you. Can you please email the details (your name, address, and tracking number) to [email protected]? Thank you, Melissa
The business location was closed during posted operating hours.
Business reply on Google
Hello Shawn. Thank you for bringing this to our attention. We're so sorry to hear about your experience and can assure you that we will thoroughly review this matter internally and take appropriate action to prevent these types of situations in the future. Hope you will give us another chance. Thank you, Melissa
The business location failed to open during scheduled operating hours.
Business reply on Google
Hello, Beyais. I apologize for the inconvenience and assure you that we will thoroughly review this matter internally in order to take the appropriate actions to prevent these types of situations in the future.
Carrier failed to deliver package despite reception desk being open
Business reply on Google
We're sorry to hear this. Please email more details to [email protected], so we can get you some help. Thank you, Ken
Package was delivered to the incorrect address.
Business reply on Google
Hi, Candace. I understand your frustration, and I'd be more than happy to assist you. Please email more details along with, your name, address and tracking number to [email protected]. Thank you, Ken
package delivery is delayed and customer support is unreachable
Business reply on Google
Let's get this fixed for you, Grace. Please email more details along with, your name, address and tracking number to [email protected]. Thank you, Ken
Shipment delayed and delivered to incorrect location instead of destination address.
Business reply on Google
That's certainly not on par with our high service standards, Fred. I would be happy to help. Please email more details along with, your name, address and tracking number to [email protected]. Thank you, Ken