DHL Express Service Point Humble
📦 Shipping & Delivery · Humble
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Package delivery delay caused significant financial loss and missed event.
Business reply on Google
Hello K P, That's certainly not on par with our high service standards and we’d like more information in order to improve. Can you please email the details (your name, address, and tracking number) to [email protected]? Thanks, Mayra
Courier falsely claimed address was incorrect causing delivery delay
Business reply on Google
I understand your frustration, and I'd be more than happy to assist you, Ashley. Please email more details along with, your name, address and tracking number to [email protected]. Thank you, Ken
Delivery driver failed to attempt delivery or contact the recipient.
Business reply on Google
Hello Shuntiara. We’re sorry to hear about your experience and we’d like to look into this for you right away. Can you please email the details (your name, address, and tracking number) to [email protected]? Thank you, Melissa
Package delivery was delayed multiple times despite assurances from staff.
Business reply on Google
Hello Geral. We’re sorry to hear about your experience and we’d like to look into this for you right away. Can you please email the details (your name, address, and tracking number) to [email protected]? Thank you, Melissa
Long wait times, poor communication, and unprofessional staff behavior.
Business reply on Google
Hello Sweetgrl. We're sorry to hear about your experience and we'd like more details in order to improve. Can you please email us at [email protected]? Thank you, Melissa
Package delivery failed repeatedly resulting in spoiled goods and financial loss
Business reply on Google
I'm sorry to hear about your experience, Museb. Let’s get this fixed for you. Please email the details along with, your name, address and tracking number to [email protected]. Thank you, Ken
Package was not delivered and tracking information provided was inaccurate.
Business reply on Google
We apologize for the delay and would like to look into the shipment status for you right away. Can you please email the details (your name, address, and tracking number) to [email protected]? Thank you, Michelle
Package delivery failed despite the business being open 24 hours.
inconsistent information and poor communication from staff
Package delivery was refused and delayed despite paying for expedited shipping.
employees lack necessary protective equipment for working in inclement weather
Driver failed to leave notice and did not receive pickup update.
Package was stolen and customer support is unreachable.
delivery driver falsely claimed no one was home
repeated failure to deliver a time sensitive package as promised
Courier failed to attempt delivery or contact the recipient
Time sensitive documents were not delivered by the promised date.
DHL lost the package and provided poor communication during the investigation.