Dignity Health St. Joseph's Hospital and Medical Center
🩺 Health & Wellness · Phoenix
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
hospital management does not provide parking validation for patients
Business reply on Google
[Response from our Support Team] Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Staff failed to recognize medical condition and prescribed dangerous medication.
Business reply on Google
[Response from our Support Team] Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can't directly discuss your experiences on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Staff allegedly lied and discharged patient during a medical emergency.
Incompetent medical diagnosis and poor treatment by male nursing staff.
Business reply on Google
[Response from our Support Team] Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can't directly discuss your experiences on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Unsanitary conditions and negligent wound care led to patient infection.
Business reply on Google
[Response from our Support Team] Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can't directly discuss your experiences on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Triage nurse displayed unprofessional and rude behavior toward a distressed visitor.
Business reply on Google
[Response from our Support Team] Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Poor communication, facility cleanliness, and overworked staff at the hospital.
Business reply on Google
[Response from our Support Team] Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can't directly discuss your experiences on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Patient suffered severe surgical complications and unprofessional conduct by the…
Business reply on Google
[Response from our Support Team] Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can't directly discuss your experiences on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Unsanitary conditions and long wait times in the emergency room.
Business reply on Google
[Response from our Support Team] Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Long wait time in emergency room with no staff communication
Business reply on Google
[Response from our Support Team] Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can't directly discuss your experiences on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Hospital medical records falsely claim treatment that was never provided.
Business reply on Google
[Response from our Support Team] Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can't directly discuss your experiences on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Hospital staff failed to provide requested communication regarding patient status.
Business reply on Google
[Response from our Support Team] Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Nurse provided inappropriate food for diabetic patient and displayed poor bedside manner.
Business reply on Google
[Response from our Support Team] Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can't directly discuss your experiences on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Emergency room doctor refused to admit patient for necessary medical care.
poor room cleanliness and lack of nursing care provided
Premature patient discharge and unprofessional conduct by hospital staff.
Business reply on Google
[Response from our Support Team] We appreciate your feedback. Please know that feedback helps us in our ongoing efforts to enhance care and ensure a positive patient experience for all. Due to patient privacy laws, we can't discuss specifics about your comments publically. Would you kindly ask your loved ones to call us at 602-406-6200 if they would like to discuss further. Thank you.
Neglectful post-operative nursing care and failure to monitor patient vitals.
Business reply on Google
[Response from our Support Team] We appreciate your feedback. Please know that feedback helps us in our ongoing efforts to enhance care and ensure a positive patient experience for all. Due to patient privacy laws, we can't discuss specifics about your comments publically. Would you kindly ask your loved one to call us at 602-406-6200 if they would like to discuss further. Thank you.
Patient reports medical malpractice and denial of food by physician.
Business reply on Google
[Response from our Support Team] Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can't directly discuss your experiences on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Nurses were unprofessional, loud, and incompetent at performing medical procedures.
Business reply on Google
[Response from our Support Team] Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can't directly discuss your experiences on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.
Staff performed multiple failed needle sticks and exhibited unprofessional, rude behavior.
Business reply on Google
Our goal is to provide the best possible care and experience for our patients in a caring and welcoming environment. While we can’t directly discuss your comments on this forum due to patient privacy laws, we welcome the opportunity to speak to you privately. Would you kindly call our Patient Relations Department to discuss your experience at 602-406-6200. Thank you.