Eagle Auto Repair
🚗 Auto & Repair · Houston
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Mechanic failed to repair vehicle and falsified emissions inspection results.
Business reply on Google
We are very sorry to read about your experience and the inconvenience it has caused you. Providing honest, reliable service is our top priority, and it is clear we fell short of your expectations. We would appreciate the chance to look into what happened with your truck’s inspection and repair. Please reach out to us directly at [Phone Number] or [Email Address] so we can review the details and work toward a fair resolution. We take feedback like this very seriously.
Vehicle performance worsened and failed to start after expensive repair work.
Business reply on Google
We sincerely apologize for the extreme frustration this has caused. This is not the standard of service or repair quality we stand behind. We take your concerns about the intake manifold, the unnecessary oil change, and the current no-start condition very seriously. We would like to investigate this personally and immediately. Please contact us directly so we can review your file, answer your questions, and arrange to have your car inspected at no additional diagnostic cost to resolve this for you.
Vehicle returned in damaged and messy condition after repair service
Business reply on Google
Thank you for bringing this to our attention, though we are deeply sorry for the experience you had. It is never our intention to cause additional stress or leave a vehicle in anything but pristine condition. We take full responsibility for looking into this. Please reach out to us directly so we can review your service record, address the interior condition, and find a fair resolution for you.
Mechanic performed unnecessary repairs and failed to address the major issue.
Incorrect motor oil caused total engine failure and job loss.
Mechanics installed shocks incorrectly and refused to fix the issue.
Timing belt repair was performed incorrectly and lacks a guarantee.
Repeated rescheduling of appointments and poor quality of repair work.
poor repair quality and difficult warranty claim process
Staff exhibited discriminatory behavior and provided dishonest vehicle repair assessments.
Repair shop caused engine failure and refused to fix their mistake.
Mechanic failed to replace torque converter causing transmission failure and warranty…
excessive wait times for a scheduled oil change
Mechanics perform incomplete repairs and exhibit unprofessional behavior.
mechanic failed to diagnose and repair the vehicle correctly
mechanic provided false information regarding the condition of the vehicle rims
Mechanics caused additional damage to vehicle during fuel pump repair.
Staff member appeared to be under the influence of drugs.