Easirent Car Rental Jacksonville International Airport (JAX)
🚙 Rental Cars · Jacksonville
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Overcharged for rental duration and forced to purchase unnecessary insurance coverage.
Business reply on Google
Hello Chris Fulton, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
rude staff, poor cleanliness, and aggressive upselling of unnecessary insurance
Business reply on Google
Hello Benny B, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
Rental company had no vehicles available despite a confirmed booking
Business reply on Google
Hello Scott Bautch, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
Rental company had no cars available for customers with reservations.
Business reply on Google
Hello underhillc, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
Vehicle provided was damaged, unsafe, and staff engaged in deceptive practices.
Business reply on Google
Hello Louis Falquez, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
Staff uses aggressive upselling tactics and arbitrary security deposit charges.
Business reply on Google
Hello Bianca Galloway, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
Staff pressured customer into unnecessary insurance and failed to provide support.
Business reply on Google
Hello Oliver, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
Staff member was aggressive, unprofessional, and pressured customer into unwanted charges.
Rental agency overbooked vehicles and provided poor customer service.
Business reply on Google
Hello Johnathan Hudson, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
Customer experienced a ninety minute wait for a reserved rental vehicle.
Business reply on Google
Hello Bryan Vega, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
Poor vehicle condition, rude staff, and misleading insurance requirements.
Business reply on Google
Hello Ben Friedkin, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
Staff provided expired tags and exhibited unprofessional, disrespectful behavior toward…
Business reply on Google
Hello sephora bruner, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
unexpected additional fees added to the rental price at the counter
Business reply on Google
Hello Cindy Venegas, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
rental vehicles provided were damaged and lacked basic functional features
Business reply on Google
Hello Roseanna Petruzzelli, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
System failure prevented rental pickup and required refund request
Business reply on Google
Hello rebecca gelman, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
Company failed to cancel reservation and charged for unrented vehicle.
Business reply on Google
Hello Chanel B, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
Dirty vehicle, incorrect information, and forced additional insurance charges.
Business reply on Google
Hello Andres Carvajal, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
Rental car was unavailable despite having a confirmed reservation.
Business reply on Google
Hello S. TILLMAN, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
Rental vehicle provided with mechanical issues and pre-existing damage
Business reply on Google
Hello Tarelle Harrell, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!
Rental vehicle provided with dangerously worn tires and unsafe return instructions
Business reply on Google
Hello Virginia Mama, thank you for leaving a review for Easirent Car Rental Jacksonville International Airport. We are disappointed your experience with Easirent is not as high as we expect and we want to do better! Can you please contact customer services through the "manage my booking" link on the Easirent website. Thanks!