Eastridge Center

🎬 Entertainment · San Jose

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverStaff BehaviorFrom Google Reviews
Jul 20, 2026

Security guard was rude and yelled at a disabled customer.

NeverOtherFrom Google Reviews
May 22, 2026

Vehicle stolen from parking garage due to inoperable security cameras.

NeverCustomer ServiceFrom Google Reviews
May 3, 2026

Store staff refused entry thirty minutes before the mall closed.

NeverStaff BehaviorFrom Google Reviews
Jan 22, 2026

staff failed to address disruptive behavior during the movie

NeverTechnical IssueFrom Google Reviews
Apr 6, 2025

Multiple broken elevators, escalators, and safety hazards at the mall.

NeverTechnical IssueFrom Google Reviews
Mar 11, 2025

Escalators at the shopping center are frequently out of service.

NeverCustomer ServiceFrom Google Reviews
Jan 16, 2024

Security personnel used loud speakers during quiet hours.

NeverOtherFrom Google Reviews
Jan 2, 2024

The mall has low foot traffic and poor store occupancy.

NeverCleanliness & HygieneFrom Google Reviews
Aug 14, 2023

The store is filthy with rodent infestations and frequent criminal activity.

NeverStaff BehaviorFrom Google Reviews
Dec 2, 2022

J.C. Penny store lacks sufficient cashiers and floor staff.

NeverCleanliness & HygieneFrom Google Reviews
Mar 14, 2022

The mall has a severe and pervasive cockroach infestation.

NeverStaff BehaviorFrom Google Reviews
Feb 20, 2022

Staff was absent for two hours and acted unprofessional upon arrival.

NeverCustomer ServiceFrom Google Reviews
Dec 6, 2021

The business does not provide the expected gift card kiosk service.

NeverOtherFrom Google Reviews
Nov 15, 2021

The mall lacks variety in its store selection.

NeverCustomer ServiceFrom Google Reviews
Sep 18, 2020

Inaccurate store hours listed online and poor security responsiveness.

NeverCleanliness & HygieneFrom Google Reviews
Sep 15, 2020

stained carpets and unsanitary pet behavior in the food court

NeverCustomer ServiceFrom Google Reviews
Jan 12, 2020

unsupervised children causing distractions in the movie theater

NeverCleanliness & HygieneFrom Google Reviews
Dec 28, 2019

The mall has unpleasant odors and poor store organization.

NeverCustomer ServiceFrom Google Reviews
May 7, 2018

Limited concessions, missing drink items, and unclean restrooms.

NeverCleanliness & HygieneFrom Google Reviews
Mar 8, 2017

Family restrooms are dirty and nursing room access is delayed.