🏨 Hotels & Travel · Jacksonville
total experiences
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Hotel has safety hazards, poor management, and inaccurate billing records.
Room was dirty, smelled of smoke, and lacked proper security.
hotel advertising misrepresents pricing and amenities
Staff failed to clean rooms and guests experienced noise disturbances.
The hotel room had a cockroach and smelled of smoke.
unexpected credit card processing fees and non-refundable deposit charges
The hotel failed to return a fifty dollar security deposit.
The hotel charged the customer's credit card twice for one stay.
Unsanitary room conditions including dirty linens and plumbing issues.
Presence of mold, roaches, and excessive noise at the hotel.
The hotel refused to issue a refund for early checkout.
The business is refusing to provide a refund for the stay.