Eden's nails spa
💅 Beauty & Spa · San Jose
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Nails were damaged and service quality was poor.
Business reply on Google
Hi Janet, we’re sorry to hear that your daughter did not get the service that she wanted. At Eden’s, we are committed to fulfilling our customers expectations and if her nails were done within the last 7 days, we invite her to come back to get a redo free of charge.
Uneven gel application and painful cuticle contact
Customer charged for full manicure despite receiving incomplete service.
Gel nails chipped and failed within five days of application.
Manicure was performed poorly with bulky, crooked nails and residual powder.
Manicure was performed poorly with uneven nails and rough edges.
The salon failed to disclose a long wait time upon arrival.