El Ázteca Mexican and American Restaurant Bar & Grill
🍽️ Restaurants · Philadelphia
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The restaurant provided non-itemized bills with high drink prices.
The restaurant provided poor food and service with excessive overcharging.
The restaurant failed to follow dietary instructions and provided poor service.
Staff ignored customer and prioritized another patron based on race.
restaurant fails to answer phones and provides poor customer service
The food quality was poor and the order was incomplete.
The fish tacos lacked flavor and had poorly prepared tortillas.
Customer experienced food poisoning symptoms after eating steak and shrimp dish.
Staff rushed the customer to finish their meal and leave.
The food served was not fresh and tasted overly salty.
Inattentive and rude service staff caused significant delays and poor experience.
Automatic gratuity added to the bill without prior customer notification.
The restaurant requires customers to wear masks.
customer experienced food poisoning after eating at the restaurant
The food served was not authentic Mexican cuisine.
Business reply on Google
Hi Zeus, what dishes did you try? We would like to hear more about your experience...curious to hear about what you call americanized food!
The food served was bland and the nachos were cold.
The food served was poorly prepared and missing key ingredients.
The food quality and menu offerings did not meet expectations.