Element Beauty Nail Spa
💅 Beauty & Spa · New York
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Customer experienced bleeding cuticles and premature nail chipping.
Improper use of electric file caused injury requiring emergency medical attention.
Nail service quality and finish did not match the requested style.
Staff hung up the phone due to a language barrier.
Nails broke prematurely and unexpected fees were charged without prior notice.
Business reply on Google
Hi Allie am sorry about that happening with your nails please come back to us to fix it, that is unusually ,but we are willing to fix it
Technician caused bleeding during manicure and provided poor customer service.
Staff rushed service and incorrectly applied gel to the customer's skin.
Business reply on Google
Thank you Miguelina God bless you with all good things
Nail technician caused a bleeding cuticle injury and gel polish peeled prematurely.
poor nail application quality and unexpected gel removal fees