Elephant & Castle

🍽️ Restaurants · Seattle

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

59%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Jul 1, 2026

The pub atmosphere does not match the advertised English theme.

Business reply on Google

Please send us an email at [email protected] with your reference #8175-0701-JB

NeverCustomer ServiceFrom Google Reviews
Jun 24, 2026

Poor air circulation, slow service, and restrictive seating policies.

Business reply on Google

Please send us an email at [email protected] with your reference #8175-0624-EO

NeverCustomer ServiceFrom Google Reviews
Jun 20, 2026

Host refused to allow waiting at the bar for a table.

Business reply on Google

We are sorry to hear about this. Please send us an email at [email protected] with your reference #8175-0620-AB So we can connect about this experience.

NeverProduct / Service QualityFrom Google Reviews
May 15, 2026

The French Dip meat was too tough to eat.

Business reply on Google

Hi Steve, we apologize for the experience you had with us. Please send us an email at [email protected] with your reference #8175-0515-SG

NeverCustomer ServiceFrom Google Reviews
Oct 23, 2025

Bartender ignored customer and refused to provide a menu.

Business reply on Google

Please send us an email at [email protected] with your reference #8175-1023-DP

NeverTechnical IssueFrom Google Reviews
Apr 13, 2025

Darts machine malfunctioned and pub was out of specific beer.

Business reply on Google

Please send us an email at [email protected] with your reference #8175-0413-KK

NeverStaff BehaviorFrom Google Reviews
Apr 6, 2025

The manager was rude and aggressive toward customers.

Business reply on Google

Hi Matt. We'd like to apologize for your recent experience. Please send us an email at [email protected] with your reference #8175-0406-MG

NeverProduct / Service QualityFrom Google Reviews
Mar 12, 2025

The fried pickles served did not match the description provided by staff.

NeverProduct / Service QualityFrom Google Reviews
Oct 1, 2024

The restaurant prepared the to-go burger order incorrectly.

Business reply on Google

Hi there! we would like to know more. Please send us an email at [email protected] with your reference #8175-1001-KA

NeverProduct / Service QualityFrom Google Reviews
Mar 24, 2024

The food lacked seasoning and was poorly prepared.

Business reply on Google

Sorry to hear about your dining experience. Please send us an email at [email protected] with your reference #8175-0323-FG

NeverCustomer ServiceFrom Google Reviews
Feb 4, 2024

Staff ignored customers waiting to be seated for ten minutes.

Business reply on Google

Hi we would like to hear more. Please send us an email at [email protected] with your reference #8175-0104--HQ

NeverCustomer ServiceFrom Google Reviews
Jan 2, 2024

Restaurant claimed to be out of food during operating hours

Business reply on Google

Hi there can you tell us more. Please send us an email at [email protected] with your reference #8175-0101-SA

NeverCustomer ServiceFrom Google Reviews
Oct 1, 2023

Staff ignored customer and provided rude service after a poor drink.

NeverProduct / Service QualityFrom Google Reviews
Mar 26, 2023

The food quality was poor and poorly prepared.

NeverCustomer ServiceFrom Google Reviews
Nov 26, 2022

Excessive wait times and staff incompetence regarding dietary restrictions

NeverProduct / Service QualityFrom Google Reviews
Aug 15, 2022

Poor food quality, incorrect orders, and dirty serving plates.

NeverProduct / Service QualityFrom Google Reviews
Jun 28, 2022

Food quality was poor and the restaurant ran out of buns.

Business reply on Google

We're sorry you didn't enjoy your meal, Ariel! Please send us an email at [email protected] with your reference #98101-0628-AS, so we can look into it!

NeverCustomer ServiceFrom Google Reviews
Dec 5, 2021

staff failed to acknowledge or serve customers for thirty-five minutes

NeverCustomer ServiceFrom Google Reviews
Dec 4, 2021

Slow service, poor communication, and unprofessional staff behavior during a group meal.

Business reply on Google

We apologize for your experience with us. Please send us an email at [email protected] with your reference #WA98101-1204-EC

NeverCustomer ServiceFrom Google Reviews
Jul 14, 2021

Long wait times and staff gave food to the wrong table.