Elite Import Auto Service
🚗 Auto & Repair · Austin
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The shop charged for services that were not performed.
Business reply on Google
First of all we charged you $150 7 momnths ago for an alignment. When you came in this morning, you said the steering wheel was not centered and wanted another alignment. you also said a friend replaced some bushings on the front end recently. each and every time you replace worn steering and or suspension parts, the front end will need realigned. Not sure how you qualify this as a warranty issue. we do not have a lifetime alignment program and never told you we do. If there was a problem with the work performed we would gladly correct it but obviously this was not the case otherwise you would have waited 5 days short of 7 months to bring it back. We are disputing this review to Google as being non relevant.
The business overcharged significantly for labor on a catalytic converter replacement.
Business reply on Google
Sorry but there must have been some misunderstanding on your or my end. We take pride in our transparency, workmanship and honesty. I would love to discuss this further with you in person or over the phone if you wish. Dan