Ellis Davis Field House

Disorganized entry and restricted exit from the parking lot.

Patrons forced to walk in rain due to gate closure

Staff denied entry due to the size of a phone case.

Appointment cancelled without notice causing wasted time and travel

The facility ran out of backpacks due to overcrowding.

Security staff were rude and denied testing without appointment or vehicle.

Facility closed earlier than the posted operating hours.

Excessive four hour wait time for COVID testing services

Online information regarding testing services is inaccurate

Staff member misplaced personal identification and caused significant service delays.

Excessive wait time for testing services

Facility was closed during posted operating hours