EPIC Theatres at Oakleaf

🎬 Entertainment · Jacksonville

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Aug 8, 2026

staff failed to provide 3D glasses for the movie

NeverCustomer ServiceFrom Google Reviews
Jun 21, 2026

Staff inconsistently enforced entry policies and unfairly stereotyped teenage customers.

NeverCustomer ServiceFrom Google Reviews
Jun 14, 2026

Cold food and disruptive patrons during the movie screening.

NeverTechnical IssueFrom Google Reviews
May 31, 2026

The theater air conditioning is consistently broken and ineffective.

NeverCleanliness & HygieneFrom Google Reviews
Mar 25, 2026

Staff refused fresh popcorn and theater seats were dirty.

NeverStaff BehaviorFrom Google Reviews
Mar 3, 2026

unsupervised teenagers causing noise disturbances and lack of staff management

NeverCustomer ServiceFrom Google Reviews
Jan 11, 2026

Disruptive teenagers talking and walking during the movie

NeverCustomer ServiceFrom Google Reviews
Dec 29, 2025

inconsistent enforcement of age-based curfew policy

NeverTechnical IssueFrom Google Reviews
Nov 14, 2025

Projector malfunction and poor customer service regarding technical issues.

NeverCleanliness & HygieneFrom Google Reviews
Oct 5, 2025

The theater facilities are dirty and the popcorn quality is poor.

NeverCleanliness & HygieneFrom Google Reviews
Sep 11, 2025

The theater seats are damaged and the facility is unclean.

NeverStaff BehaviorFrom Google Reviews
Jul 8, 2025

Cashier displayed poor attitude and was distracted by personal phone use.

NeverCleanliness & HygieneFrom Google Reviews
Jun 18, 2025

The movie theater has broken air conditioning and dilapidated seating.

NeverProduct / Service QualityFrom Google Reviews
May 28, 2025

3D projection was out of focus and improperly cropped

NeverProduct / Service QualityFrom Google Reviews
Apr 18, 2025

The theater has poor cleanliness, low quality screens, and stale food.

NeverCustomer ServiceFrom Google Reviews
Mar 25, 2025

Damaged seating and disruptive patrons ignored by theater staff

NeverStaff BehaviorFrom Google Reviews
Oct 2, 2024

Staff member was rude and acted aggressively toward the customer.

NeverCleanliness & HygieneFrom Google Reviews
May 27, 2024

The theatre is dirty, outdated, and has broken air conditioning.

NeverCleanliness & HygieneFrom Google Reviews
May 29, 2023

Staff served stale popcorn and used dirty equipment to clean machines.

NeverCleanliness & HygieneFrom Google Reviews
Apr 9, 2023

theatre seats and aisles were dirty with overflowing trash